Conflict Management | Management Training in Guangzhou

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Conflict Management Training

Guangzhou

Learn effective techniques to resolve workplace disputes with confidence
Gain essential skills through expert-led Conflict Management Training
Understand emotional triggers, communication styles, and resolution strategies clearly

Dates & Prices

Conflict Management Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Conflict Management Training Course Outline

Module 1: Introduction to Conflict Management

Conflicts
Conflict Management in the Organisation
Importance of Conflict Management

Module 2: Concept of Conflicts

Transition of Conflict Management
- Traditional View
- Human Relation View
- Inter-Actionist View
Forms of Conflict in Organisation
- On the Basis of Direction
- On the Basis of Levels

Module 3: Causes of Conflicts

Personality Clashes
Unrealistic Needs and Expectations
Business Values
Unresolved Workplace Issue
Increase in Workload

Module 4: Techniques

Forcing
Win-Win (Collaboration)
Compromising
Withdrawing
Smoothing

Module 5: Types of Conflict Management

Intrapersonal Conflict
Interpersonal Conflict
Interdepartmental Conflict

Module 6: Conflict Resolution

Stages of Conflict
Role of Third Party in Resolving Conflicts

Module 7: Framework of Organisational Conflict Management

Triangle of Truth
Receiving Feedback
- Seek Feedback on an Ongoing Basis
- Listen Carefully
- Thank the Giver of the Feedback
- Reflect
- Look Forward

Module 8: How to Prevent Future Conflict?

Ways to Prevent Future Conflicts

Who should attend this Conflict Management Training?

The Conflict Management Course is intended for individuals who wish to enhance their ability to effectively manage and navigate conflicts in the workplace and other contexts. This course can benefit a wide range of professionals, including:

Managers
Supervisors
Human Resources (HR) Professionals
Team Leaders
Project Managers
Healthcare and Social Services Professionals
Business Professionals

Prerequisites of the Conflict Management Training

There are no formal prerequisites for this Conflict Management Course.

Conflict Management Training Course Overview

Conflict Management Training Courses address the critical need for effective conflict resolution in today's workplace. Conflicts, arising from differing opinions and personal preferences, can be disruptive and challenging to handle. In the modern business environment, where collaboration and teamwork are crucial, the ability to recognise and resolve conflicts is highly relevant. This training develops the skills necessary to navigate and manage conflicts.

Mastering Conflict Management is important for professionals across all sectors, especially Team Leaders, Managers, HRs, etc. Conflict can disrupt productivity, damage relationships, and hinder organisational success. Understanding the principles of conflict resolution empowers individuals to maintain a harmonious work environment and build stronger professional relationships, making it a vital skill for career growth and leadership roles.

The 1-day Conflict Management Training provided by the Knowledge Academy offers delegates a comprehensive understanding of conflict resolution within an organisational context. Delegates will learn various Conflict Management techniques, how to handle different types of conflicts, and the role of third parties in conflict resolution.

Course Objectives

To equip delegates with the knowledge and skills necessary to handle conflicts effectively
To provide an understanding of various Conflict Management techniques
To teach delegates how to maintain positive relationships with colleagues and team members
To address the emotional aspects of conflicts and offer strategies for managing them
To explore the different phases of conflict and the conflicting resolution model
To enable delegates to proactively manage and overcome conflicts within the organisation

Upon completion of this Conflict Management Training Courses, delegates will benefit from improved conflict resolution skills, allowing them to foster a more harmonious and productive work environment. They will be better equipped to manage conflicts, maintain positive professional relationships, and contribute to the overall success of their organisation.

What’s included in this Conflict Management Training?

World-Class Training Sessions from Experienced Instructors
Conflict Management Certificate
Digital Delegate Pack

Our Guangzhou venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Guangzhou is the capital city of the Guangdong Province. Guangzhou is the third largest city in China and the largest in South Central China. The population in the city is around 13,000,000 people and the urban and metro area combined has a population of around 37,000,000 people. The city, like most Chinese cities, has a number of educational facilities and institutes. Guangzhou University is the state university of Guangzhou and was established in 1927. The university has around 20,000 students who can study a variety of areas such as; Business, Education, Physical Education, Tourism, Engineering, Geography, Fine Art and Music & Dance. South China Normal University was established in 1933. The university focuses on learning in philosophy, economics, law, education, literature, history, science, technology and management.

Ways to take Conflict Management Training in Guangzhou

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Conflict Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master Conflict Management Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Conflict Management Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's Conflict Management Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Conflict Management Training sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Conflict Management Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Conflict Management Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Conflict Management Training Schedule in Guangzhou

Online Instructor-Led

Online Self-Paced

Onsite

Package deals for Conflict Management Training

Our training experts have compiled a range of course packages on a variety of categories in Conflict Management Training, to boost your career. The packages consist of the best possible qualifications with Conflict Management Training, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%2 Courses

First Line Manager Mastery Package

Time Management Training $1295
Conflict Management Training $1295

Total Without Package: $2590

Package Price: $1595 (Save $995)

Purchase now

Conflict Management | Management Training in Guangzhou FAQs

What is Conflict Management?

Conflict Management involves addressing and resolving disagreements constructively. It focuses on communication, negotiation, and understanding different perspectives to create positive outcomes and maintain healthy relationships in the workplace or team environments.

What is Conflict Management Training?

Conflict Management Training equips individuals with strategies to handle disputes professionally. It teaches techniques to de-escalate tension, improve dialogue, and foster collaboration for better team performance and workplace harmony.

Are there any prerequisites needed for this Conflict Management Training Course?

There are no formal prerequisites for this Conflict Management Course.

Who should attend this Conflict Management Course?

This Conflict Management Course is suitable for Managers, Team Leaders, HR Professionals, and anyone working in teams or client-facing roles will benefit from learning how to handle conflict calmly and constructively.

What will I learn in this Conflict Management Training?

With our Conflict Management Training, you’ll learn how to identify causes of conflict, use communication styles, apply resolution techniques, manage emotional responses, and mediate disputes within professional settings.

Do you offer 24/7 support for this Conflict Training Course?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What is included in this Conflict Management Course?

In this training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What are the benefits of this Conflict Management Training?

Benefits include improved communication, emotional intelligence, leadership, team collaboration, and reduced workplace tension—leading to a more productive and respectful work environment.

What is the duration of this Conflict Management Course?

Conflict Management Course takes 1-Day to complete during which delegates participate in intensive learning sessions that cover various course topics.

Do you provide self-paced Conflict Management Online Training?

The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

What skills will I gain from this Conflict Management Certification Course?

You’ll gain skills in Conflict Resolution, active listening, emotional regulation, assertiveness, negotiation, and managing difficult conversations in professional settings.

What are the career prospects after getting certified in the Conflict Management Training Course?

This certification enhances your qualifications for leadership, HR, team supervision, and consultancy roles—where managing people and resolving issues are essential.

What topics are covered in this Conflict Management Online Training?

Conflict Management Online Training covers conflict types, causes, resolution techniques, feedback handling, and prevention strategies for managing organisational disputes effectively.

Will I receive a certification upon completing this Conflict Management Training?

Yes, after completing Conflict Management Course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

Who should I contact if I am unable to access my Conflict Management Course?

If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.

What is the cost/training fees for Conflict Management Training in Guangzhou?

The training fees for Conflict Management Trainingin Guangzhou starts from $1295

Which is the best training institute/provider of Conflict Management Training in Guangzhou?

The Knowledge Academy is the Leading global training provider for Conflict Management Training.

What are the best Management Courses courses in Guangzhou?

Please see our Management Courses courses available in Guangzhou

Customers Reviews

Martin Tavener

Presented course in a light hearted, appropriate and professional way

Margaret West

The trainer was knowledgeable and delivered the course well, a good mix of providing information and interaction with trainees.

Andreea Seica

The greatest trainer I meet till now. He teaches in a good way that you can understand everything

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water