ISO 22301 Lead Implementer - Singapore

ISO 22301 Lead Implementation Course Outline

Module 1: Introduction to Business Continuity Management Systems

• What is a BCMS?
• Management Systems
• What is Business Continuity Management System?
• BCM System Process
• Business Continuity Management (BCM)
• BCMS Benefits
• Business Continuity Management Lifecycle
• Applicability and Objectives

Module 2: Scope of a BCMS

• Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

• Fundamental Principles
  • Build a Comprehensive Plan
  • Implement Each Step of the Action Plan
  • Check and Evaluate Results
  • Review and Make Improvements
• Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

• Introduction
• Clauses of ISO 22301
  • Clause 4 – Context of the Organisation
  • Clause 5 – Leadership
  • Clause 6 – Planning
  • Clause 7 – Support
  • Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

• Introduction to ISO 22301
• 22301 Standard
• 22301 Standard Progression
• 22301 High-level Methodology
• Implementation Cycle Times

Module 6: BCM Mandatory Documents

• Clause 4.2.2
• Clause 4.3
• Clause 5.3
• Clause 6.2
• Clause 7.2
• Clause 7.4
• Clause 8.2.1
• Clause 8.2.2
• Clause 8.2.3
• Clause 8.4.1
• Clause 8.4.2
• Clause 8.4.3
• Clause 8.4.4
• Clause 8.4.5
• Clause 9.1.1
• Clause 9.3
• Clause 10.1

Module 7: Leadership

• Leadership and Commitment
• Establishing the Business Continuity Policy
• Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

• Overview
• Impediments to Success
• Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

• Management Support
• Identification of Requirements
• Business Continuity Policy and Objectives
• Support Documents for Management System
• Risk Assessment and Treatment
• Business Impact Analysis
• Business Continuity Strategy
• Business Continuity Plan
• Training and Awareness
• Documentation Maintenance
• Exercising and Testing
• Post-Incident Reviews
• Communication with Interested Parties
• Measurement and Evaluation
• Internal Audit
• Corrective Actions
• Management Review

Module 10: Continual Improvement of a BCMS

• Continual Improvement
• BCMS Control System
• Areas of Continual Improvement

Module 11: Audit

• Introduction to Audit

Module 12: Auditing Principles

• Fundamental Principles
• Internal Auditing
• Scope
• PDCA Cycle

Module 13: Auditing Roles

• What are the Roles?
• Organisational Context
• Management Responsibilities
• Planning, Support, and Operation
• Performance Evaluation
• Improvement

Module 14: Roles and Responsibilities of the Auditor

• Internal Auditing
• Roles and Responsibilities
• Typical Internal Audit

Module 15: Skills of an Internal Auditor

• Internal Auditing Goals
• Qualities of an Auditor
• Auditing Skills

Module 16: Purpose of Internal Auditing

• 22301 Mission
• Key Benefits of BCMS

Module 17: Audit Procedures

• BCMS Audit Process
• Elements of an Internal Audit
• Internal Audit Process
• Required Documentation
• Supporting Procedural Documentation
• Required Records and Documentation

Module 18: Audit Triangle

• Fraud Triangle
• Tackling the Fraud Triangle

Module 19: Auditing Techniques

• Classifying Audit Findings
• On-Site Auditing
• Remote Auditing Methods

Module 20: Work Document Approach

• Steps to Certification
• Certification Audits

Module 21: Business Continuity Control Best Practice

• Overview
• BCM Policy
• Management Commitment
• Plan How to Deal with an Emergency
• Impediments to Success
• Disaster Recovery

Module 22: Planning a Business Continuity Management System (BCMS)

• Planning a BCMS
• Steps to Plan a BCMS

Module 23: Implementation of Business Continuity and Writing Procedures

• Communication
• Writing a Scenario
• Delivering the Scenario
• Implementing a BCMS

Module 24: Business Impact Analysis (BIA) and Risk Assessment

• Business Impact Analysis
• Risk Assessment
• Risk Assessment Methodologies and Implementation
• Risk Treatment Implementation

Module 25: Incident Management and Emergency Management

• Overview
  • Incident Management
  • Emergency Management
• Key Elements of Crisis Management Respond Process

Module 26: Operations Management of a BCMS

• Introduction to Operations Management of a BCMS

Module 27: Business Continuity Strategies and Solutions

• General
• Identification of Strategies and Solutions
• Selection of Strategies and Solutions
• Resource Requirements
• Implementation of Solutions

Module 28: Business Continuity Plans and Procedures

• General
• Response Structure
• Warning and Communication
• Business Continuity Plans
• Recovery
• Evaluation of Business Continuity Documentation and Capabilities

Module 29: Performance Evaluation, Monitoring, and Measurement of a BCMS

• Performance Evaluation, Monitoring, and Measurement of a BCMS
• Key Performance Indicators (KPI)
• Identifying Indicators of an Organisation
• Critical Success Factors (CSFs)
• Writing an Effective Critical Success Factor
• CSFs for Strategic Planning
• Performance Evaluation
• Case Study: Telefonica
• Cutting Complexity
• Taking Actions

Module 30: Development of Metrics, Performance Indicators, and Dashboards

• Development of Metrics
• KPI Dashboards
• Steps to Create KPI Dashboards

Module 31: Internal Audit and Management Review of a BCMS

• Internal Audit
• Introduction to Management Review
• Purpose of Management Review
• Management Review Input
• Management Review Outputs

Module 32: Improvement and Implementation of a Continual Improvement Program

• Nonconformity and Corrective Action
• Continual Improvement
  • Lifelong Learning
  • Tone from the Top
  • Let’s have a Plan
  • Second Opinion
  • Catching up
  • Takeaway

Module 33: Preparing for a BCMS Certification Audit

• BCMS Certification Audit
  • Choose a Certification Body
  • Certification Audits
  • Surveillance Visits

Module 34: Development of a BCMS and Business Continuity Policies

• Development of a BCMS
  • Steps for Development of a BCMS
• Business Continuity Policies

Who should attend this ISO 22301 Lead Implementer Course?

The ISO 22301 Lead Implementer Training Course equips professionals with the knowledge and skills required to implement and manage a BCMS in accordance with the ISO 22301 standard. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

• Business Continuity Managers
• Risk Management Professionals
• Information Security Experts
• Operational Continuity Planners
• Compliance Officers
• Quality Management Professionals
• Senior Managers

Prerequisites of the ISO 22301 Lead Implementer Course

There are no formal prerequisites for attending this ISO 22301 Lead Implementer Course.

ISO 22301 Lead Implementer Course Overview

ISO 22301 Lead Implementer Course equips individuals with the knowledge and skills to implement and manage a Business Continuity Management System (BCMS). Continuity planning is paramount to ensure organisations can withstand disruptions. This course's relevance lies in its ability to prepare professionals to safeguard businesses against unforeseen challenges, ensuring they remain resilient.

Proficiency in ISO 22301 Certification Training is essential for professionals involved in business continuity management, risk management, or anyone responsible for ensuring an organisation's continuous operation. Mastering this subject is crucial as it empowers professionals to establish robust BCMS, enhancing an organisation's ability to recover from crises efficiently.

The Knowledge Academy’s intensive 3-day ISO 22301 Training provides delegates practical insights into implementing ISO 22301. Through interactive sessions and case studies, delegates will learn to assess business continuity needs, establish a BCMS framework, and continually improve it. Delegates will gain the confidence and expertise to navigate the complex business continuity landscape, ensuring their organisations are well-prepared for unforeseen disruptions.

Course Objectives

• To understand the principles and concepts of Business Continuity Management
• To master the requirements of ISO 22301 and its application in various organisational contexts
• To learn how to establish and maintain a BCMS that complies with ISO 22301
• To gain expertise in risk assessment and business impact analysis
• To explore incident response and recovery planning
• To understand the importance of monitoring, reviewing, and continually improving the BCMS

Upon completing the ISO 22301 Lead Implementer Training, delegates will gain the expertise to develop robust business continuity plans, ensuring their organisations are well-prepared to mitigate and recover from disruptive incidents. Additionally, they will acquire the knowledge and skills to enhance operational resilience, minimise downtime, and safeguard their company's reputation in the face of unforeseen challenges.

What’s included in this ISO 22301 Lead Implementer Course?

• ISO 22301 Lead Implementer Examination   
• World-Class Training Sessions from Experienced Instructors 
• ISO 22301 Lead Implementer Certificate
• Digital Delegate Pack

ISO 22301 Lead Implementer​ Exam Information

To achieve the ISO 22301 Lead Implementer​, candidates will need to sit for an examination. The exam format is as follows: 

• Question Type: Multiple Choice  
• Total Questions: 30 
• Total Marks: 30 Marks 
• Pass Mark: 50%, or 15/30 Marks 
• Duration: 40 Minutes
• Open Book/ Closed Book: Closed Book