Module 1: Introduction to Conflict Management
Module 2: Concept of Conflicts
Module 3: Causes of Conflicts
Module 4: Techniques
Module 5: Types of Conflict Management
Module 6: Conflict Resolution
Module 7: Framework of Organisational Conflict Management
Module 8: How to Prevent Future Conflict?
The Conflict Management Course is intended for individuals who wish to enhance their ability to effectively manage and navigate conflicts in the workplace and other contexts. This course can benefit a wide range of professionals, including:
There are no formal prerequisites for this Conflict Management Course.
Conflict Management Training Courses address the critical need for effective conflict resolution in today's workplace. Conflicts, arising from differing opinions and personal preferences, can be disruptive and challenging to handle. In the modern business environment, where collaboration and teamwork are crucial, the ability to recognise and resolve conflicts is highly relevant. This training develops the skills necessary to navigate and manage conflicts.
Mastering Conflict Management is important for professionals across all sectors, especially Team Leaders, Managers, HRs, etc. Conflict can disrupt productivity, damage relationships, and hinder organisational success. Understanding the principles of conflict resolution empowers individuals to maintain a harmonious work environment and build stronger professional relationships, making it a vital skill for career growth and leadership roles.
The 1-day Conflict Management Training provided by the Knowledge Academy offers delegates a comprehensive understanding of conflict resolution within an organisational context. Delegates will learn various Conflict Management techniques, how to handle different types of conflicts, and the role of third parties in conflict resolution.
Course Objectives
Upon completion of this Conflict Management Training Courses, delegates will benefit from improved conflict resolution skills, allowing them to foster a more harmonious and productive work environment. They will be better equipped to manage conflicts, maintain positive professional relationships, and contribute to the overall success of their organisation.
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Conflict Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Master Conflict Management Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.
Structured Yet Flexible Learning
Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.
Engaging & Interactive Training
Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Conflict Management Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.
Expert-Led Course
Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.
Global Training Accessibility
Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.
Experience the most sought-after learning style with The Knowledge Academy's Conflict Management Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Conflict Management Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Conflict Management Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Conflict Management Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get
yourself
on the waiting list for the next day!
Our training experts have compiled a range of course packages on a variety of categories in Conflict Management Training, to boost your career. The packages consist of the best possible qualifications with Conflict Management Training, and allows you to purchase multiple courses at a discounted rate.
Total Without Package: $2590
Package Price: $1595 (Save $995)
Conflict Management involves addressing and resolving disagreements constructively. It focuses on communication, negotiation, and understanding different perspectives to create positive outcomes and maintain healthy relationships in the workplace or team environments.
Conflict Management Training equips individuals with strategies to handle disputes professionally. It teaches techniques to de-escalate tension, improve dialogue, and foster collaboration for better team performance and workplace harmony.
There are no formal prerequisites for this Conflict Management Course.
This Conflict Management Course is suitable for Managers, Team Leaders, HR Professionals, and anyone working in teams or client-facing roles will benefit from learning how to handle conflict calmly and constructively.
With our Conflict Management Training, you’ll learn how to identify causes of conflict, use communication styles, apply resolution techniques, manage emotional responses, and mediate disputes within professional settings.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
Benefits include improved communication, emotional intelligence, leadership, team collaboration, and reduced workplace tension—leading to a more productive and respectful work environment.
Conflict Management Course takes 1-Day to complete during which delegates participate in intensive learning sessions that cover various course topics.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
You’ll gain skills in Conflict Resolution, active listening, emotional regulation, assertiveness, negotiation, and managing difficult conversations in professional settings.
This certification enhances your qualifications for leadership, HR, team supervision, and consultancy roles—where managing people and resolving issues are essential.
Conflict Management Online Training covers conflict types, causes, resolution techniques, feedback handling, and prevention strategies for managing organisational disputes effectively.
Yes, after completing Conflict Management Course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The training fees for Conflict Management Trainingin Rwanda starts from $1295
The Knowledge Academy is the Leading global training provider for Conflict Management Training.
Please see our Management Courses courses available in Rwanda
Andreea Seica
The greatest trainer I meet till now. He teaches in a good way that you can understand everything
Mihai Pohrib External
Nick is the best trainer ever i see, really enjoyed it 👍 Thank you so much for the time spend with you ❤️
Renee Wilson
Absolutely loved this training!! It was so engaging all day and Steve was an amazing presenter and his knowledge was truly outstanding!!! I took out many key points that I will introduce into my role.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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