BCS Foundation Certificate in User Experience Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

BCS Foundation Certificate in User Experience​ Training Course Outline

Module 1: Guiding Principles

  • Articulate the Importance of Taking the Users' Perspective
  • Key Principles of User-Centred Design
  • ISO 9241 (Important Standard of Usability)
  • User Experience Vs Usability
  • Usability Vs User Acceptance Testing
  • Benefits of Inclusive Design

Module 2: User Research

  • Components of the Context of Use
  • Potential Users of the System
  • Describe the Kinds of Data that Should Be Collected During a Site Visit to Users
  • Observation Vs Interpretation
  • Key Principles of Contextual Inquiry
  • Affinity Programming

Module 3: Illustrating the Context of Use

  • How to Create Personas from User Research Data?
  • Hick's Law
  • How to Identify Users' Key Tasks?
  • Explain the Rationale for Focusing on User Needs
  • Elements of User Story

Module 4: Measuring Usability

  • Define Usability
  • Measures of Usability
  • Role of Design Experiments in Validated Learning
  • Strengths and Weaknesses of Multivariate Testing
  • Value of Iterative Design
  • Good and Bad User Experiences

Module 5: Information Architecture

  • Information Architecture (IA)
  • Schemes for Classifying and Organising Information
  • LATCH Model
  • Organise, Structure, and Label Content
  • Carrying Out an Open and a Closed Card Sort
  • Implementation Model, Mental Model, and Conceptual Model
  • State the Concept of Affordance

Module 6: Interaction Design 

  • Different User Interface Design Patterns
  • Choose the Correct Interactive Control in a UI Design
  • Fitts' Law
  • Concept of Progressive Disclosure
  • Interaction Design Vs Information Architecture
  • User Interface Consistency is an Important Design Principle

Module 7: Visual Design 

  • Fundamental Principles of Visual Design
  • Identify Good and Poor Page Layout
  • Eye-Tracking
  • Metaphorical Representations in Visual Design

Module 8: User Interface Prototyping  

  • Prototyping
  • Different Types of Prototypes
  • Choose Between Different Types of Prototype
  • Appropriate Type of Prototype for the Phase of Design
  • Differences Between Prototypes and Sketches
  • Sketch Paper Prototypes

Module 9: Usability Evaluation  

  • Nielsen's Usability Heuristics
  • Different Kinds of Usability Evaluation
  • Plan Usability Evaluations to Test Design Hypotheses
  • Record the Data from Usability Evaluations
  • Distinguish Between High and Low Severity Usability Problems
  • Moderating a Usability Test
  • Usability Inspection Vs Usability Test
  • Good and Poor Tasks for a Usability Test
  • Difference Between Observation and Interpretation
  • W3C's Web Content Accessibility Guidelines
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Who should attend this BCS Foundation Certificate in User Experience Training Course?

This course is ideal for professionals aiming to understand core UX principles, enhance user-centred design skills, and gain a recognised certification in the field of user experience.

You should attend this BCS Foundation Certificate in User Experience Course if you are:

  • UX Designer: Building a strong foundation in user research and usability principles
  • UI Designer: Enhancing design decisions with user behaviour insights
  • Web or App Developer: Creating user-friendly, accessible digital experiences
  • Business Analyst: Aligning business goals with user needs through UX practices
  • Product Manager: Ensuring products are intuitive and meet user expectations
  • Aspiring UX Professional: Starting a career in the field of user experience design

Prerequisites of this BCS Foundation Certificate in User Experience Training Course

There are no formal prerequisites for the BCS Foundation Certificate in User Experience Training Course, as it is designed for both beginners and professionals.

BCS Foundation Certificate in User Experience Training Course Overview

The BCS Foundation Certificate in User Experience Course by The Knowledge Academy equips you with essential UX principles, enabling you to design digital experiences that are functional, user-friendly, and impactful.

User experience (UX) is critical in the development of digital products and services. This BCS Foundation Certificate in User Experience Course introduces you to key UX concepts, including user research, interaction design, prototyping, usability testing, and information architecture. You'll learn how to align user needs with business goals to create intuitive and effective digital interfaces.

This entry-level UX Training is ideal for Designers, Developers, Product Managers, Business Analysts, and anyone involved in the design or improvement of digital products. It also prepares you for a globally recognised User Experience Certification awarded by BCS – The Chartered Institute for IT.

BCS Foundation Certificate in User Experience Course Objectives

  • To understand the principles and process of user-centred design
  • To conduct user research and usability evaluations
  • To create wireframes, prototypes, and journey maps
  • To apply UX best practices in real-world digital projects

Delivered over 2 days, this comprehensive UX Training offers both theoretical understanding and practical application. You will leave with a strong foundation in user experience and be ready to apply UX thinking across various industries and roles.

Build your capability to design meaningful digital experiences with The Knowledge Academy. We provide the knowledge, tools, and BCS User Experience Certification support to help you advance your UX career with confidence.

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What's included within this BCS Foundation Certificate in User Experience Training Course?

  • BCS Foundation Certificate in User Experience Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in User Experience Certificate
  • Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.
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BCS Foundation Certificate in User Experience Exam Information

The BCS Foundation Certificate in User Experience exam assesses candidates on their foundational knowledge of User Experience (UX) principles, methodologies, and best practices, ensuring their understanding of creating user-centric digital products and services in line with BCS standards. The format of the exam is as follows: 

  • Question Type: Multiple choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book
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Ways to take BCS Foundation Certificate in User Experience

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led BCS Foundation Certificate in User Experience Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master BCS Foundation Certificate in User Experience with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from BCS Foundation Certificate in User Experience industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's BCS Foundation Certificate in User Experience Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led BCS Foundation Certificate in User Experience sessions.

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Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite BCS Foundation Certificate in User Experience Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Leverage benefits offered from a certification that fits your unique business or project needs

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our BCS Foundation Certificate in User Experience Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for BCS Foundation Certificate in User Experience

Our training experts have compiled a range of course packages on a variety of categories in BCS Foundation Certificate in User Experience, to boost your career. The packages consist of the best possible qualifications with BCS Foundation Certificate in User Experience, and allows you to purchase multiple courses at a discounted rate.

BCS Foundation Certificate in User Experience FAQs

What is user experience?

User Experience (UX) is concerned with gaining a thorough understanding of users, what they value, their needs, abilities, and limitations.

What are the prerequisites?

There are no formal prerequisites to attend this BCS Foundation Certificate in User Experience training course.

Who should attend this course?

This BCS Foundation Certificate in User Experience Training course is ideal for anyone who wants to improve the user experience for their customers.

What are the benefits of inclusive design?

It helps to reach a huge market, improves team's motivation and engagement, supports the development of innovative products, creates better user experiences, makes a positive social impact, etc.

What are the different types of prototypes?

Feasibility, low-fidelity user, high-fidelity user, and live data are the different types of prototypes.

What is LATCH?

LATCH (Location, Alphabet, Time, Category, and Hierarchy) is an Information Architecture (IA) model/framework used to organise and label information.

What will I learn during the BCS Foundation Certificate in User Experience Training course?

This BCS Foundation Certificate in User Experience Training course will help you to understand the principles and optimal design and architecture required for improving the user experience for customers. You will also learn about various essential topics such as different types of prototypes, good and poor tasks for a usability test, differences between prototypes and sketches, Nielsen's usability heuristics, etc.

What is the cost/training fees for BCS Foundation Certificate in User Experience in Latvia?

The training fees for BCS Foundation Certificate in User Experiencein Latvia starts from €2295

Which is the best training institute/provider of BCS Foundation Certificate in User Experience in Latvia?

The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in User Experience.

What are the best Business Analysis Courses courses in Latvia?

Please see our Business Analysis Courses courses available in Latvia

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