Business Analysis Courses - Lebanon

Who should attend this BCS Foundation and Practitioner in Enterprise Architecture?

This certificate is ideal for anyone involved with IT architecture, including those new to the profession. Anyone who is involved in any aspect of enterprise and solution architecture.

Prerequisites

For the foundation level there are no prerequisites, however for the practitioner level you are required to have the following. 

• You must have obtained either the BCS Intermediate Certificate in Enterprise and Solutions Architecture or the new BCS Foundation Certificate in Architecture Concepts and Domains or have a current TOGAF 9 or current TOGAF 10 level 2 certificates.
• Candidates should also have six or more years’ experience of IS / IT work, with some contact with architects and architecture descriptions. Training with a BCS accredited training provider is recommended.

BCS Foundation and Practitioner Certificate in Enterprise and Solution Architecture Overview

This course is a bundled course comprised of two separate courses:

• BCS Foundation Certificate in Architecture Concepts and Domains
• BCS Practitioner Certificate in Enterprise and Solution Architecture

During this course, candidates will learn about the essentials of Architecture concepts and domains. Next candidates will learn about Enterprise and Solution Architecture. This course is a combination of the Foundation and Practitioner courses for Enterprise & Solution Architecture and covers a wide range of topics including Infrastructure architecture, architecture management and data architecture.

What will you learn upon completion of this BCS training course?

At the Foundation level you will learn:

• The meaning of IT architecture and the various levels within it.
• Different kinds of IT architects and the roles they play in IT and information systems.
• How architecture fits into the broader business context.
• Architecture precursors: goals, directives, and constraints.
• Architecture development process and description frameworks.
• The subdomains of enterprise and solution architecture, and their purpose.
• The key activities carried out in each subdomain, and the related artefacts.

At the Practitioner level you will learn:

• Candidates should be able to demonstrate knowledge and understanding of enterprise and solution architecture principles and techniques. Key areas are:
  • Intermediate level concepts, including architecture processes and descriptions.
  • The ability to demonstrate and apply this knowledge to a case study that involves producing deliverables in the following areas:
    • Architecture precursors: goals, directives, and scope.
    • Architecture descriptions: business, data, applications, and infrastructure architecture.

BCS Membership

Included in your professional certification; one year’s free BCS, The Chartered Institute for IT, Associate membership.

Upon passing your examination, make the most of your professional certification and continue your career development with BCS Associate membership. Whether you’re looking for career support through the BCS global skills, training, and development framework, SFIAplus, seeking promotion or a network of new contacts, we’re here to support you. BCS membership provides exclusive access to resources, content and opportunities that will enrich your career.

BCS Membership allows you to give back to society. Some of the industry’s challenges are around personal data, health, education, and IT capabilities. By becoming part of our professional community, you can get involved and do your bit to make IT good for society.

What’s included in this BCS Foundation and Practitioner Certificate in Enterprise and Solution Architecture (Bundle Course) Training Course

• BCS Foundation Certificate in Architecture Concepts and Domains exam.
• BCS Practitioner Certificate in Enterprise and Solution Architecture exam.
• World-class training from experienced BCS Instructors.
• Digital Delegate Pack.

BCS Practitioner Certificate in Enterprise and Solution Architecture Exam

The course prepares you for the BCS Practitioner Certificate in Enterprise and Solution Architecture exam, which is included. This exam follows the following format:

• One-hour
• Closed Book
• 40 multiple choice questions based on a case study
• 65% (26/40) pass mark

Who should attend this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

The BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course is intended for professionals who want to deepen their understanding and skills in the field of Enterprise and Solution Architecture. This Business Analysis Certification is particularly beneficial for:

• Enterprise Architects
• Solution Architects
• IT Architects
• Business Architects
• System Designers
• Technical Leads
• IT Managers
• Project Managers

Prerequisites of the BCS Practitioner Certificate in Enterprise and Solution Architecture Course

Delegates must possess either the BCS Intermediate Certificate in Enterprise and Solutions Architecture or the new BCS Foundation Certificate in Architecture Concepts and Domains to attend this course.

BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course Overview

Enterprise Architecture (EA) serves as the blueprint for how an organisation structures its Information Technology (IT) to align with business goals, enabling strategic planning and decision-making. On the other hand, Solution Architecture (SA) is more focused on designing and implementing individual projects or solutions within the broader Enterprise Architecture. Together, Enterprise and Solution Architecture are critical disciplines for any organization that relies on IT to achieve its business goals.

The BCS Practitioner Certificate in Enterprise and Solution Architecture Course is designed for professionals who aspire to become enterprise or solution architects, as well as professionals in related fields, such as IT management, systems engineering, and software development. By mastering this course, professionals can gain the skills and knowledge necessary to make a significant contribution to their organizations and advance their careers in the IT industry.

This 2-day Business Analysis Certification prepares you for the Practitioner Certificate in Enterprise and Solution Architecture Exam, which upon completion provides the BCS Practitioner Certificate. This allows holders to demonstrate their skill and expertise in using a range of concepts, approaches and techniques for Enterprise and Solution Architecture.

Course Objectives

• To provide a thorough understanding of core concepts and methodologies used in Enterprise and Solution Architecture
• To equip learners with the practical skills necessary to design and implement effective architectural solutions
• To learn about Applications and Infrastructure Architecture
• To enhance delegates’ knowledge of key frameworks and standards used in the architectural domain
• To provide a foundation for communicating and collaborating effectively with stakeholders and other key personnel involved in architectural projects

After successfully completing this Business Analysis Training, delegates will receive the BCS Practitioner Certificate in Enterprise and Solution Architecture, demonstrating their proficiency in enterprise and solution architecture principles and practices. This internationally recognised qualification will enhance their professional credentials and widen career opportunities in the IT industry.

What’s included in this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

• BCS Practitioner Certificate in Enterprise and Solution Architecture Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Practitioner Certificate in Enterprise and Solution Architecture Certificate
• Digital Delegate Pack   

BCS Practitioner Certificate in Enterprise and Solution Architecture Exam Information

The BCS Practitioner Certificate in Enterprise and Solution Architecture Exam assesses professionals' understanding and proficiency in enterprise and solution architecture principles and practices. The format of the exam is as follows: 

• Question Type: Scenario-based
• Pass Marks: 65% 
• Duration: 50 Minutes 
• Open Book/Closed Book: Closed book

Who should attend this BCS International Diploma in Business Analysis Course?

The BCS International Diploma in Business Analysis Training Course is a comprehensive course that equips individuals with advanced Business Analysis skills. The Business Analysis Training can benefit a wide range of professionals which includes:

• Business Analysts.
• Project Managers.
• Product Managers.
• System Analysts.
• Process Improvement Specialists.
• Management Professionals.
• Business Change Members.

Prerequisites of the BCS International Diploma in Business Analysis Course

Although there are no fixed set of prerequisites for the course, there are certain eligibility criteria that the delegates must adhere to. For registering in such Business Analsis Courses, the candidates typically need:

• Work experience, ideally in a business field.
• Prior Business Analysis experience.
• Basic IT and systems knowledge.
• Proficiency in the instruction language, usually English.
• Possibly, the BCS Business Analysis Foundation Certificate.

BCS International Diploma in Business Analysis Overview

The (BCS) International Diploma in Business Analysis Certification is a widely accepted qualification that backs the skillsets and proficiency of business analysts in dealing with organisations’ needs and business requirements. This business analysis course covers the fundamental concepts in a comprehensive way for professionals to grasp, and they will have the essential tools to perform efficiently in their respective fields, and as they apply these skills to their organization, they can bring new business solutions that are well defined and implementable.

Companies presently experience the need for well-positioned business analysts on a par with ever before. The BCS International Certificate of proficiency in Business Analysis Currency is intended for individuals who are planning on augmenting their CVs in business analysis, project management, business process development, and enterprise architecture. They can stay one step ahead of their competitors, advance their careers, and thus become a crucial link in the successful industry representatives.

The intensive course of Business Analysis Training lasts 10 days during which students will study practical aspects of Business Analysis, namely requirements engineering, business change, business finance, and business architecture. They will see their mentors in action, participate in case studies and application practices, and also exploit the available resources, equipping them to face and navigate the complexities and challenges of Business Analysis in the present high-paced business world.

Course Objectives

• To provide delegates with a comprehensive understanding of Business Analysis principles and practices.
• To effectively manage stakeholders and their expectations throughout the Business Analysis process.
• To equip delegates with the knowledge and skills required to excel in Business Analysis roles and contribute to organisational success.
• To offer practical insights and hands-on experience in analysing and solving real-world business problems.
• To ensure that delegates are well-prepared to pass the BCS Business Analysis Diploma exams and earn their certification.
• To design and evaluate potential business solutions to address identified business needs.

 Once the course is successfully completed, they will hold globally recognised business analysis certificate which will provide them not only a confidence boost but also skills necessary for a successful professional life as great business analysts.

What's included in the BCS Business Analysis Diploma in Business Analysis Training Course?

• BCS Business Analysis Diploma in Business Analysis Examination.
• World-Class Training Sessions from Experienced Instructors.
• BCS Business Analysis Diploma in Business Analysis Certificate.
• Digital Delegate Pack.

BCS International Diploma In Business Analysis Examination Information

Two Core Modules to pass:

• BCS Certificate in Business Analysis Practice
• BCS Certificate in Requirements Engineering

One Knowledge Based Module:

• BCS Certificate in Commercial Awareness
• BCS Foundation Certificate in Business Analysis
• BCS Foundation Certificate in Organisational Behaviour
• BCS Foundation Certificate in Business Change
• BCS Foundation Certificate in IS Project Management

One Practitioner Module:

• ​BCS Certificate in Modelling Business Processes
• BCS Practitioner Certificate in Benefits Management and Business Acceptance

Please note there are 3 other practitioner modules which you can take, however, The Knowledge Academy do not have these courses.

• BCS System Modelling Techniques
• BCS System Development Essentials
• BCS Data Management Essentials

BCS Core Modules:

BCS Certificate in Business Analysis Practice Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

• Type: Scenario Based Written Examination
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 52/80
• Calculators: Calculators cannot be used during this examination

BCS Certificate in Requirements Engineering Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

• Type: Scenario Based Written Examination
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 50/80
• Calculators: Calculators cannot be used during this examination

BCS Knowledge Based Modules

BCS Foundation Certificate in Organisational Behaviour

• Type: Multiple Choice
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 26/40
• Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Analysis Examination Information

• Type: Multiple Choice
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 26/40
• Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Change Examination Information

• Type: Multiple Choice
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 26/40
• Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in IS Project Management Examination Information

• Type: Multiple Choice
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 26/40
• Calculators: Calculators cannot be used during this examination

BCS Practitioner Modules

BCS Practitioner Certificate in Modelling Business Processes Examination

• Type: Scenario Based Written Examination
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 50/80
• Calculators: Calculators cannot be used during this examination

BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination Information

• Type: Scenario Based Written Examination
• Duration: 60 Minutes + 15 Minutes Reading Time
• Supervised: Yes
• Open Book: Yes
• Pass Mark: 50%
• Calculators: Calculators cannot be used during this examination

Who should attend the BCS Practitioner Certificate in Requirements Engineering Course?

This course is ideal for professionals involved in gathering, analysing, validating, and managing requirements throughout the project lifecycle to ensure successful solution delivery.

You should attend this BCS Practitioner Certificate in Requirements Engineering Course if you are:

• Business Analyst: Strengthening skills in requirements elicitation and documentation
• Project Manager: Ensuring clear, agreed requirements for effective project execution
• Product Owner: Defining user needs and prioritising features accurately
• Solution Designer: Translating requirements into practical, user-centred designs
• IT Consultant: Advising clients on best practices in requirement definition
• Aspiring Requirements Engineer: Building essential competencies in structured requirements engineering

Prerequisites of the BCS Practitioner Certificate in Requirements Engineering Course

This Business Analysis Course doesn't mandate specific prerequisites. However, it's beneficial for learners to have some understanding of IT and business environments, as well as basic familiarity with projects.

BCS Practitioner Certificate in Requirements Engineering Course Overview

The BCS Practitioner Certificate in Requirements Engineering Course by The Knowledge Academy provides a structured approach to discovering, analysing, validating, and managing business requirements that support successful solutions.

Clear and well-managed requirements are crucial for delivering effective change. This Requirements Engineering Training covers the complete lifecycle of requirements, including elicitation techniques, documentation standards, stakeholder engagement, validation methods, and traceability. You will learn to align requirements with business objectives and ensure solution quality.

This course is ideal for Business Analysts, Project Managers, Product Owners, and professionals involved in change or IT projects. It also prepares you for a globally recognised Requirements Engineering Certification from BCS, The Chartered Institute for IT.

BCS Practitioner Certificate in Requirements Engineering Course Objectives

• To understand the principles and importance of requirements engineering
• To apply techniques for eliciting, analysing, and validating requirements
• To document requirements using recognised standards and formats
• To manage changes, traceability, and stakeholder agreement

Delivered over 3 days, this Requirements Engineering Training offers practical exercises and real-world scenarios to build confidence and skill. You will leave with the ability to gather clear requirements that lead to effective solutions and stakeholder satisfaction.

Strengthen your role in change delivery with The Knowledge Academy. We provide expert instruction, hands-on learning, and full support to help you achieve your Requirements Engineering Certification and thrive in business analysis roles.

What’s included in the BCS Practitioner Certificate in Requirements Engineering Course?

• BCS Practitioner Certificate in Requirements Engineering Examination
• World-class training sessions from Experienced Instructors
• BCS Practitioner Certificate in Requirements Engineering Certificate
• Digital Delegate pack 

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.

BCS Certificate in Requirements Engineering Exam Information

The BCS Certificate in Requirements Engineering Exam assesses participants' understanding of requirements engineering principles and practices. This BCS Certificate in Requirements Engineering exam is formatted in the following way: 

• Question Type: Multiple Choice 
• Total Questions: 40 Questions 
• Total Marks: 40 Marks 
• Pass Marks: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book

Who should attend this BCS Foundation Certificate in Agile Course?

The BCS Foundation Certificate in Agile course is tailored for individuals who are involved in, or aiming to be involved in, Agile projects and methodologies. 

A few of the professionals who will benefit from this course are:

• Aspiring Agile Practitioners
• Project Managers
• Business Analysts
• Software Developers and Testers
• Scrum Masters and Product Owners
• Change Managers
• IT and Business Managers
• Quality Assurance Professionals

Prerequisites of this BCS Foundation Certificate in Agile Course

There are no formal prerequisites for this BCS Foundation Certificate in Agile Course. However, a basic familiarity with Project Management and Software Development concepts can be beneficial.

BCS Foundation Certificate in Agile Course Overview

Agile is a methodology which is based on certain key principles and practices dealing with software application development that are based on the collaborative effort of self-organized cross-functional teams. It supports adaptive planning, evolving beyond the current limitations, an early implementation process, continuous improvement, and equally, stimulates swift and adaptive remedies to the ever-changing problems.

Proficiency in agile methodologies should indeed become a standard for people who are interested in fast-paced, cooperative work. This course is specially designed for agile project manager, software developers, business analysts, and all such professionals who are directly or indirectly involved in any projects delivery, and they certainly require to learn this course in order to expedite their agility, efficiency, and overall projects successfulness.

This 2-day Business Analysis course is supposed to be launch pad for delegates to delve deeper into the nuances and uses of Agile. The intention, in turn, is to help the participants develop a firm grasp of key Agile methodologies, frameworks, and techniques.

Course Objectives

• To provide a solid understanding of the fundamental principles and practices underlying Agile methodologies
• To equip learners with the knowledge and skills required to work effectively within an Agile team
• To foster an understanding of how to apply Agile principles to deliver value and improve project outcomes.
• To enhance communication and collaboration skills, which are essential for successful Agile projects
• To provide insight into how to manage and cope with change in an Agile environment

Upon completion of this Business Analysis Training course, delegates will have strong Agile concepts and techniques that will help contribute in an Agile environment. Has certified the training, people will have the readily recognized BCS Foundation Certificate in Agile and will prove to be the valued contributors to teams and organizations implementing agile methodologies.

What’s included in this BCS Foundation Certificate in Agile Course?

• BCS Foundation Certificate in Agile Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Foundation Certificate in Agile Certificate 
• Digital Delegate Pack 

BCS Foundation Certificate in Agile Exam Information

The BCS Foundation Certificate in Agile Examination assesses participants' understanding of foundational principles and practices of Agile methodologies. This certification focuses on evaluating an individual's knowledge of Agile concepts and techniques used in delivering value and managing projects in an Agile environment. The format of the exam is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 40 Questions 
• Total Marks: 40 Marks 
• Pass Marks: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book 

Who should attend the BCS Practitioner Certificate in Modelling Business Processes Training Course?

The BCS Certificate in Modelling Business Processes Course is designed for individuals who are involved in or interested in the field of business process modelling  and management. This Business Analysis Course is particularly beneficial for the following professionals:

• Business Analysts
• Systems Analysts
• Process Analysts
• Process Improvement Specialists
• Business Process Managers
• Quality Assurance Professionals
• Operations Managers

Prerequisites of the BCS Practitioner Certificate in Modelling Business Processes Training Course

There are no formal prerequisites for attending this BCS Certificate in Modelling Business Processes Course. However, a basic understanding of business operations would be beneficial.

BCS Practitioner Certificate in Modelling Business Processes Course Overview

Business Process Modelling is crucial for those involved in fields like project management, business analysis, and process improvement. It involves graphically representing business processes to identify inefficiencies, improve workflow, and facilitate stakeholder communication. Organisations can streamline operations, enhance customer satisfaction, and achieve strategic goals by understanding and applying business process modelling techniques.

Proficiency in business process modelling is essential for Business Analysts, Process Architects, Project Managers, Business Change Managers, and anyone involved in optimising organisational processes. Professionals can effectively visualise, analyse, and improve business processes by mastering business process modelling techniques, contributing to organisational efficiency and success.

The 2-day training on Business Analysis comprehensively covers all the essential topics, enabling delegates to develop a thorough understanding of modelling business processes. Throughout the training, participants will delve into various aspects, including the context for business process modelling, process levels, implementing business change, outline process mapping, business events, potential process flow improvements, and more.

Course Objectives

• To evaluate the role of IT, including Robotic Process Automation (RPA), in process improvement
• To manage and implement change in business processes
• To understand the fundamental concepts of business process modelling and its role in organisational improvement
• To identify and analyse business processes using various modelling techniques
• To communicate business process models effectively to stakeholders
• Identify areas for process improvements and rank opportunities for better results.

Upon completing theBCS Practitioner Certificate in Modelling Business Processes Training Course, delegates will have acquired the skills and knowledge to proficiently analyse and model business processes across various levels, including enterprise-wide, event-response, and actor-task levels.

What’s included in the BCS Practitioner Certificate in Modelling Business Processes Training Course?

• BCS Practitioner Certificate in Modelling Business Processes Examination 
• World-class training sessions from Experienced Instructors 
• BCS Certificate in Modelling Business Processes Certificate 
• Digital Delegate Pack

BCS Practitioner Certificate in Modelling Business Processes Exam Information

The BCS Practitioner Certificate in Modelling Business Processes is designed for those who wish to gain understanding of a range of business process modelling and analysis techniques, know how they are used, and identify when to use them. This BCS Practitioner Certificate in Modelling Business Processes Exam is formatted in the following way: 

• Question Type: Multiple Choice 
• Total Questions: 40 Questions 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book

Who should attend this BCS Business Analysis Diploma Oral Preparation Workshop?  

The BCS Business Analysis Diploma Oral Preparation Workshop is a pivotal course tailored for candidates approaching their final oral examination as a part of the BCS Business Analysis Diploma. This Business Analysis Certification can be beneficial for a wide range of professionals, including:

• BCS Diploma Candidates
• Process Improvement Specialists
• Business Analysts
• Business and IT Professionals
• Project and Change Managers
• Business Consultants
• Business Stakeholders

Prerequisites of the BCS Business Analysis Diploma Oral Preparation Workshop

To register in the BCS Business Analysis Diploma Oral Preparation Workshop, delegates must meet specific criteria. They should have already passed the written examinations required for the BCS Business Analysis Diploma and be in the process of preparing for the oral examination. Having a solid understanding of the BCS Business Analysis syllabus is also advantageous for delegates as it will facilitate their participation in the workshop.

Business Analysis Diploma Oral Preparation Workshop Overview

Business Analysis Diploma BCS International Oral Preparation Course is an intensive training built for the delegates who wish to prepare well for the oral examination that completes the BCS International Diploma in Business Analysis. The course includes the analysis activities, such as uncovering and documenting the requirements, modelling business processes, and stakeholder management to name a few.

Proficiency at business analytics remains a crucial requirement for people aiming at career amplification in enterprise architecture, project management, or business process enhancement. The Workshop on Oral Preparation for the Business Analysis Diploma is designed to suit the needs of those on the way of obtaining the International BCS Diploma in Business Analysis by assisting this group of students to pass their oral part with flying colours, a mandatory stage in the graduation process.

One day upon this very fact for the training workshop is aimed, and certain to the delegates with a tactical advantage when giving the oral examination, the critical element of the BCS International Diploma in Business Analysis which. During the guidance session, student will be enlightened on the major aspects of the oral question and exam expectations by an experienced facilitator as well as shown the skills that will guide them in their preparation.

Course Objectives

• To provide delegates with a clear understanding of the BCS International Diploma in Business Analysis and the role of the oral examination within it
• To familiarise delegates with the expectations and assessment criteria of the oral exam
• To offer guidance on effective preparation strategies for the oral examination
• To provide delegates with practical experience in tackling sample oral questions
• To improve delegates' confidence and competence in articulating their knowledge and skills during the oral assessment
• To equip delegates with the knowledge and resources necessary to excel in the oral component of the BCS International Diploma in Business Analysis

At the end of this workshop, the participants will be equipped with the power to face the exam session with confidence and improve their chances of landing the prestigious Business Analysis Certification.

What’s included in the BCS Business Analysis Diploma Oral Preparation Workshop?

• BCS Business Analysis Diploma Oral Preparation Workshop Examination
• World-class training sessions from Experienced Instructors
• BCS Business Analysis Diploma Oral Preparation Workshop Certificate
• Digital Delegate Pack 

Business Analysis Diploma Oral Preparation Workshop Exam information

This is a workshop designed to specifically prepare delegates for the BCS International Diploma in Business Analysis Oral Examination. The details of this Business Analysis Diploma Oral exam are as follows: 

• Question Type: Scenario based  
• Duration: 50 Minutes  
• Exam Type: Oral 
• Examiners: Conducted by 2 examiners

PLEASE NOTE: The exam related to this course is not included within the price of this course and must be booked separately 

Who should attend this BCS Foundation Certificate in Business Analysis Course?

The BCS Foundation Certificate in Business Analysis Course is suitable for a wide range of professionals and individuals who are interested in gaining foundational knowledge and skills in Business Analysis. This BCS Training is particularly relevant for the following professionals:

• Aspiring Business Analysts
• Entry-level Business Analysts
• Business Consultants
• Business Change Managers
• Systems Analysts
• Project Managers
• Quality Assurance Professionals
• Entrepreneurs and Business Owners

Prerequisites of the BCS Foundation Certificate in Business Analysis Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Business Analysis Course. However, a basic understanding of business operations and projects can be beneficial for the delegates and might give them a headstart in the BCS Training.

BCS Foundation Certificate in Business Analysis Course Overview

The BCMB Business Analysis Foundation Certificate is internationally accepted professional credit that assures the candidates' basic competence and expertise in business analysis. The Business Change Specialist (BCS) Certificate in Business Analysis course is a complete crash course on the foundations of Business Analysis, and therefore, quite suitable for professionals in this field looking for an introductory course that is up to current standards.

Business Analysis competencies are indispensable attributes for the professionals who are operating in different industries; this is to enable them to critically examine business processes, to help them manage change, and consequently, to improve organisations. This course stands out as a springboard for BAs to being great professionals in their domain that they would embrace wholeheartedly to help organisations reach greater success. They will be proficient at justifying a potential investment, carrying out an in-depth risk analysis, and ensuring that precise specifications for the project are fulfilled.

By the end of these 3-day BCS Business Analysis Foundation Training, the participants will have developed certain skills which are vital to a successful business analysis, including the application of proper research methods, development of useful process models, change management, and risk assessments. Eventually, the students will acquire skills for assessing stakeholders, devising business plan and looking into strategies. That is to say, these skills are the key factors for success on an organisational level.

Course Objectives

• To introduce delegates to fundamental concepts in Business Analysis
• To provide a comprehensive understanding of requirements engineering
• To teach effective stakeholder analysis techniques
• To equip delegates with the skills to model business processes
• To enable the creation of feasibility studies for potential projects
• To prepare delegates for advanced Business Analysis Courses

Upon successful completion of the BCS Foundation Certificate in Business Analysis Course, participants will be well-prepared to excel in the role of a Business Analyst.

What’s included in the BCS Foundation Certificate in Business Analysis Course?

• BCS Foundation Certificate in Business Analysis Examination
• World-class training sessions from Experienced Instructors
• BCS Foundation Certificate in Business Analysis Certificate 
• Digital Delegate Pack 

BCS Foundation Certificate in Business Analysis Exam Information

The BCS Foundation Certificate in Business Analysis Exam assesses participants' understanding of foundational business analysis principles and practices. This certification focuses on evaluating an individual's knowledge of key concepts and techniques used in business analysis. The format of the exam is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 40 Questions 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book 

Who should attend this BCS Foundation Certificate in Organisational Behaviour Course?

This course is ideal for individuals aiming to understand how people, processes, and structures influence behaviour within organisations and how to support effective change.

You should attend this BCS Foundation Certificate in Organisational Behaviour Course if you are:

• Business Analyst: Understanding organisational dynamics to support analysis and change
• HR Professional: Enhancing knowledge of team behaviour and organisational culture
• Change Manager: Supporting smoother transitions through behavioural insights
• Project Manager: Managing teams with greater awareness of organisational structures
• Team Leader: Improving communication, motivation, and team performance
• Aspiring Organisational Development Professional: Building core knowledge in organisational behaviour

Prerequisites of the BCS Foundation Certificate in Organisational Behaviour Course

There are no formal prerequisites for attending the BCS Foundation Certificate in Organisational Behaviour Course. However, a basic understanding of organisational structures and business operations can be advantageous for pursuing this Business Analysis Course.

BCS Foundation Certificate in Organisational Behaviour Course Overview

The BCS Foundation Certificate in Organisational Behaviour Course by The Knowledge Academy introduces the principles of how individuals and teams behave within organisations, helping you understand workplace dynamics and support effective business change.

Understanding organisational behaviour is essential for improving communication, collaboration, and performance. This Organisational Behaviour Training covers key areas such as motivation, leadership, team development, culture, structure, and decision-making. You will explore how these factors influence employee behaviour and organisational effectiveness.

This course is ideal for Business Analysts, Change Professionals, Team Leaders, and anyone involved in managing or influencing people in a business environment. It also prepares you for a globally recognised Organisational Behaviour Certification from BCS, The Chartered Institute for IT.

BCS Foundation Certificate in Organisational Behaviour Course Objectives

• To understand individual and group behaviour in organisational settings
• To explore leadership styles, motivation theories, and team development models
• To analyse organisational structures and cultural influences
• To support change initiatives through behavioural insight

Delivered over 2 days, this Organisational Behaviour Training provides a practical foundation in behavioural science as it applies to the workplace. You will leave with valuable insights to support team performance and organisational change.

Build stronger teams and lead with insight through The Knowledge Academy. We offer expert-led learning and full support to help you achieve your Organisational Behaviour Certification and advance your career in business analysis or change management.

What’s included in the BCS Foundation Certificate in Digital Business Change Training Course?

• BCS Foundation Certificate in Digital Business Change Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Foundation Certificate in Digital Business Change Certificate
• Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.

BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

• Question Type: Multiple Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book

Who Should Attend this BCS Foundation Certificate in Digital Business Change Training Course?

This Business Analysis Training Course is ideal for individuals looking to understand how digital technologies drive business change and how to effectively support transformation initiatives.

You should attend this BCS Foundation Certificate in Digital Business Change Training Course if you are:

• Business Analyst: Supporting digital transformation through structured analysis
• Change Manager: Leading business adaptation to new digital solutions
• IT Professional: Aligning technology with strategic business change
• Project Manager: Managing projects involving digital innovation and improvement
• Business Stakeholder: Understanding the impact of digital initiatives on operations
• Aspiring Digital Change Professional: Building foundational skills in digital transformation

Prerequisites for BCS Foundation Certificate in Digital Business Change Training Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Digital Business Change Training Course.

BCS Foundation Certificate in Digital Business Change Training Course Overview

The BCS Foundation Certificate in Digital Business Change Course by The Knowledge Academy introduces the principles and practices needed to manage and support successful digital transformation within modern organisations.

As technology rapidly reshapes business models, effective change management is essential. This Digital Change Training covers key topics such as drivers of digital change, business transformation strategies, stakeholder engagement, organisational readiness, and agile delivery. You will learn how to support innovation and ensure change initiatives deliver lasting value.

This course is ideal for Business Analysts, Change Managers, Project Professionals, and anyone involved in digital initiatives or business improvement. It also prepares you for a globally recognised Digital Business Change Certification from BCS, The Chartered Institute for IT.

BCS Foundation Certificate in Digital Business Change Course Objectives

• To understand the impact and opportunities of digital transformation
• To explore the lifecycle of digital business change
• To identify stakeholder needs and organisational readiness
• To apply techniques for successful change delivery and adoption

Delivered over 3 days, this Digital Change Training combines practical insight with foundational knowledge to help you support digital change with confidence. You will leave with the ability to contribute to transformation projects across diverse sectors.

Support your organisation's digital journey with The Knowledge Academy. We provide expert-led training, practical tools, and full support to help you earn your Digital Business Change Certification and grow your impact.

What’s included in this BCS Foundation Certificate in IS Project Management Course?

• BCS Foundation Certificate in IS Project Management Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Foundation Certificate in IS Project Management Certificate
• Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.

BCS Foundation Certificate in IS Project Management Exam Information

The BCS Foundation Certificate in IS Project Management Exam assesses participants' understanding of project management principles and practices within the context of Information systems (IS) projects. The format of the exam is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 minutes 
• Open Book/ Closed Book: Closed Book

Who should attend this BCS Professional Certificate in Benefits Planning and Realisation Course?

The BCS Professional Certificate in Benefits Planning and Realisation Course is designed for anyone involved in shaping, leading, delivering, or assuring projects and programmes that aim to bring about beneficial change to their organisation.

A few of the professionals who will benefit from this course are:

• Benefits Managers
• Project Managers
• Business Change Managers
• Programme Managers
• Portfolio Managers
• Business Analysts
• Senior Executives

Prerequisites of this BCS Professional Certificate in Benefits Planning and Realisation Course

There are no formal prerequisites for this BCS Professional Certificate in Benefits Planning and Realisation Course. However, some experience in Project or Programme Management might be beneficial for the candidates.

BCS Professional Certificate in Benefits Planning and Realisation Course Overview

Benefits Planning and Realisation is a methodology that is step-by-step about identifying, planning, managing, and realising benefits that emanate from investments in projects and initiations by an institution. Such objective is to guarantee the identified gains are quantifiable, attainable and clear making the organisation gain worth. It commences from the project's early phases at identification of possible advantages, and it descends to the late phase of the project at the evaluation of these benefits post completion.

The emergence Of Benefits Planning and Realisation proficiency becomes a forcing factor for management experts with the aim of driving their organisations into success. This Business Analysis Training is of equal use to Benefits Managers, Business Analysts, Project Managers, as well as those who just need to make up their minds.

During the 3-day Business Analysis course, participants will have the opportunity join practical exercises to understand, monitor and acknowledge business benefits. Benefits Planning and Realisation is an approach that provides a systematic framework for managing and realising achieved benefits within the organisation.

Course Objectives

• To gain an understanding of principles and practices involved in Benefits Planning and Realisation
• To identify, plan, manage, and realise benefits from projects and programmes
• To understand the benefits life cycle and the various stages involved in benefits realisation
• To improve communication and engagement with stakeholders about benefits planning and realisation
• To learn the tools and techniques used for benefits analysis, monitoring, and measurement

At the completion of the course, partipatants will hold necessary information and abilities required for the performance of comprehensive Benefits Planning and Realisation in their organisations. Equipped as BCS Professional Certificate title holders, delegates would be recognised as professionals for projects delivering measureable and sustainable benefits that return the value.

What’s included in this BCS Professional Certificate in Benefits Planning and Realisation Course?

• BCS Professional Certificate in Benefits Planning and Realisation Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Professional Certificate in Benefits Planning and Realisation Certificate 
• Digital Delegate Pack 

BCS Professional Certificate in Benefits Planning and Realisation Exam Information

The BCS Professional Certificate in Benefits Planning and Realisation assesses participants' understanding of principles and practices related to benefits management within the context of projects and programs. The format of the exam is as follows: 

• Question Type: Scenario Based Multiple Choice Questions 
• Total Questions: 40 
• Pass Mark: 65%  
• Duration: 90 Minutes 
• Open Book/Closed Book: Closed book

Who should attend this BCS Advanced International Diploma in Business Analysis Course?

The BCS Advanced International Diploma in Business Analysis is designed for professionals who are already experienced in business analysis and want to further enhance their skills and demonstrate a high level of commitment to their field. This course can be beneficial to a wide range of professionals, including:

• Business Analysts
• Senior Business Analysts
• Business Analysis Managers
• Solution Architects
• Project Managers
• Product Owners
• Process Improvement Specialists
• Business Change Managers
• Enterprise Architects

Prerequisites of the BCS Advanced International Diploma in Business Analysis Course

To obtain the advanced qualification, delegates need:

• A BCS International Diploma in Business Analysis
• Five years of relevant field experience in Business Analysis

BCS Advanced International Diploma in Business Analysis Course Overview

Business Analysis includes positioning the needs, designing solutions, and enabling organizational change. Here is such a strategic discipline that connects business objectives and IT capabilities to clear projects' goals for stakeholders. Business analysis makes good in every industry by cultivating processes, improving decisions making and aligning projects with enterprise goals. The Business Analysis gives companies an ability to change, innovate, and stay ahead of the competition in a turbulent business environment by detecting obstacles and anticipating trends.

Expertise in Business Analysis delineates the line of distinction for those who want to be on the forefront of leading the strategic changes. BCS Advanced International Diploma in Business Analysis Certificate has been carved out for experienced Business Analysts, Project Managers and decision makers whose goal is to transition to leadership roles in their careers. It leaves attendants with developed tools of making the right decisions based on the need to benchmark the contemporary business challenges, streamline the operations, and seamlessly lead the strategic decision-making process.

This fast-track 11-day Business Analysis training will be a hands-on course tailored to senior business analysts, enabling them to master various advanced topics including enterprise architecture, strategic business analysis, and change management. Through using such tools as interactive sessions and practical case studies, delegates will be able get better understanding of the theoretical knowledge and improve their strategic capabilities within the organizations they work in.

Course Objectives

• To master advanced business analysis techniques
• To excel in stakeholder engagement and management
• To develop strategies for successful business change implementation
• To gain insights into Agile and digital transformation practices
• To enhance problem-solving and critical thinking skills
• To improve decision-making abilities
• To learn to navigate complex regulatory environments
• To achieve BCS International Diploma Certification

The result of this Business Analysis Training is to give the attendees more skills to help them manage the business analysis activities in a project. They will be fully prepared for that they will be able to deal with complex challenges, lead strategic transformations throughout the organization and boost productivity and efficiency of the business.

What’s included in this BCS Advanced International Diploma in Business Analysis?

• World-Class Training Sessions from Experienced Instructors
• BCS Advanced International Diploma in Business Analysis Certificate
• Digital Delegate Pack

Who should attend this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

The BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is designed to equip individuals with the necessary skills and knowledge to manage benefits and ensure business acceptance on projects. A few of the professionals who will benefit from this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course are:

• Business Analysts
• Project and Programme Managers
• Change Managers
• Business Managers
• IT Managers
• Quality Assurance Professionals
• Testing Professionals

Prerequisites of the BCS Practitioner Certificate in Benefits Management and Business Acceptance Course

There are no formal prerequisites for this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course. However, foundational knowledge of Business Analysis, Project Management, or Change Management can be beneficial for delegates.
 

BCS Practitioner Certificate in Benefits Management and Business Acceptance Overview

The Benefits Management and Business Acceptance are the fundamental areas an organisation should pay attention, in order to make sure that the projects deliver value and to satisfy stakeholders. Benefits Management implies the process by which you define, plan, assess, and subsequently implement business benefits. That’s about making sure that the desired results are clearly and precisely stated which directly link organisational objectives.

Efficiency in the benefits the management and acceptance is an important factor for business analysts, project managers and those involved in strategic decision making. Enabling businesses to recognise, measure and attain benefits in line with their strategic goals is what this piece of knowledge is all about. The course is of true advantage to people who are interested to increase the level of project value that adds to a business through a successful overall project completion.

This three days BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is a comprehensive support to business leaders who want to dig deeper into benefits management and business acceptance. Through an on-the-job training exercise and practical project cases, participants develop the competencies they require to develop strong benefits management solutions that bring projects to a successful completion and meet business goals.

Course Objectives

• To provide a comprehensive understanding of the principles and practices involved in Benefits Management and Business Acceptance
• To equip learners with the skills required to identify, plan, measure, and realise benefits from IT projects
• To ensure stakeholder engagement and communication throughout the benefits management process.
• To identify and define measurable benefits aligned with organisational objectives
• To enhance practical skills in employing tools and techniques for Benefits Management and Business Acceptance

By the end of the course, the delegates will have gained the necessary skills to deal with the complexities of Benefits Management. They will have a recognisable accreditation, a certificate that will assure the customers of their professional abilities thereby enabling them to make a considerable contribution towards their organisation's strategic goals.

What’s included in this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

• BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Practitioner Certificate in Benefits Management and Business Acceptance Certificate
• Digital Delegate Pack 

BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam Information 

The BCS Practitioner Certificate in Benefits Management and Business Acceptance exam evaluates a candidate's skills in aligning projects with strategic goals and ensuring value delivery, as outlined by BCS standards. The format of the exam is as follows: 

• Question Type: Scenario-based 
• Pass Mark: 50%  
• Duration: 60 Minutes  
• Open Book/ Closed Book: Open Book

Additional time is granted to delegates whose native language is not the language the exam is formulated in. 

Who should attend the BCS Practitioner Certificate in Modelling Business Processes Training Course?

This course is ideal for individuals aiming to understand how people, processes, and structures influence behaviour within organisations and how to support effective change.

You should attend this BCS Foundation Certificate in Organisational Behaviour Course if you are:

• Business Analyst: Understanding organisational dynamics to support analysis and change
• HR Professional: Enhancing knowledge of team behaviour and organisational culture
• Change Manager: Supporting smoother transitions through behavioural insights
• Project Manager: Managing teams with greater awareness of organisational structures
• Team Leader: Improving communication, motivation, and team performance
• Aspiring Organisational Development Professional: Building core knowledge in organisational behaviour

Prerequisites of the BCS Practitioner Certificate in Modelling Business Processes Training Course

There are no formal prerequisites for attending this BCS Certificate in Modelling Business Processes Course. However, a basic understanding of business operations would be beneficial.

BCS Practitioner Certificate in Modelling Business Processes Course Overview

The BCS Practitioner Certificate in Modelling Business Processes Course by The Knowledge Academy equips you with the practical skills to map, analyse, and improve business processes that drive organisational performance and change.

Understanding and improving business processes is key to delivering efficiency and value. This Business Process Modelling Training covers process modelling techniques, the use of standard notations, and the identification of performance issues and improvement opportunities. You will learn how to define as-is and to-be processes and support business transformation through effective process design.

This course is ideal for Business Analysts, Process Designers, Change Managers, and professionals involved in operations or transformation projects. It also prepares you for a respected Process Modelling Certification awarded by BCS, The Chartered Institute for IT.

BCS Practitioner Certificate in Modelling Business Processes Course Objectives

• To identify, document, and analyse business processes using standard techniques
• To define process improvements that support business goals
• To use modelling tools to represent current and future states clearly
• To support effective communication with stakeholders through process models

Delivered over 2 days, this Business Process Modelling Training blends theoretical knowledge with practical application. You will leave with the tools and confidence to drive process improvements across departments and projects.

Enhance your ability to model and optimise business processes with The Knowledge Academy. We provide expert-led training and full support to help you achieve your Process Modelling Certification and succeed in process-focused roles.

What’s included in the BCS Foundation Certificate in Organisational Behaviour Course?

• BCS Foundation Certificate in Organisational Behaviour Examination
• World-class training sessions from Experienced Instructors
• BCS Foundation Certificate in Organisational Behaviour Certificate 
• Digital Delegate Pack 

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.

Official BCS Foundation Certificate in Organisational Behaviour Exam Information

The BCS Foundation Certificate in Organisational Behaviour exam assesses participants' understanding of foundational principles and concepts related to organisational behavior. The format of the exam is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 minutes 
• Open Book/ Closed Book: Closed Book

Who should attend this BCS Foundation Certificate in User Experience Training Course?

The BCS Foundation Certificate in User Experience (UX) Course caters to professionals eager to deepen their knowledge of UX methodologies and concepts. While it's tailored to a broad audience, there are certain professionals who can benefit particularly from this course, such as:

• UX Designers
• UI Designers
• Web Developers
• Product Managers
• Digital Marketers
• Project Managers
• Business Analysts

Prerequisites of this BCS Foundation Certificate in User Experience Training Course

There are no formal prerequisites for the BCS Foundation Certificate in User Experience Training Course, as it is designed for both beginners and professionals.

BCS Foundation Certificate in User Experience Training Course Overview

User Experience (UX) refers to all end-user interactions with organisations, services, or goods. UX is all about resolving problems in people's lives and assisting them in achieving their objectives by providing suitable solutions to the problems. It helps organisations to deal with their customers’ pain points, and the UX professionals investigate how to eliminate and build solutions for them. UX aids organisations to provide positive experiences that help them to keep their customers loyal to their products, services, or brand and can be very helpful for their business success.

Attending this BCS Foundation Certificate in User Experience Training Course helps delegates  plan and implement  empirical measures of user behaviour.  Proficiency in UX is essential for professionals aspiring to create digital experiences that resonate with users. This course is tailored for designers, developers, product managers, and anyone involved in digital product creation, providing crucial skills to enhance usability, accessibility, and overall user satisfaction.

This 2-day Business Analysis course covers all necessary concepts that will help delegates to become thoroughly familiar with the user experience. During this training, they will learn about the role of design experiments in validated learning. They will also learn about the value of iterative design, the LATCH model, the appropriate type of prototype for the design phase, Nielsen's usability heuristics, moderating a usability test, and many more. 

Course Objectives

• To provide a solid understanding of the fundamental principles and concepts of User Experience (UX) design
• To equip learners with the knowledge and skills necessary to analyse user needs and behaviors to inform UX design decisions
• To foster an appreciation for the importance of user-centered design in creating effective and enjoyable user experiences
• To introduce various tools, techniques, and methodologies used in UX design, including usability testing, user research, and interaction design
• To develop the ability to effectively communicate and collaborate with stakeholders, including users, developers, and business leaders, in UX design projects

Upon completing this CS Foundation Certificate in User Experience Training Course, participants will possess the skills to design user-centric digital experiences. This course is a catalyst for professionals seeking to elevate their digital design capabilities and make a meaningful impact on the user experience landscape.

What's included within this BCS Foundation Certificate in User Experience Training Course?

• BCS Foundation Certificate in User Experience Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Foundation Certificate in User Experience Certificate
• Digital Delegate Pack

BCS Foundation Certificate in User Experience Exam Information

The BCS Foundation Certificate in User Experience exam assesses candidates on their foundational knowledge of User Experience (UX) principles, methodologies, and best practices, ensuring their understanding of creating user-centric digital products and services in line with BCS standards. The format of the exam is as follows: 

• Question Type: Multiple choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Marks: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book

Who should attend this BCS Foundation Certificate in Architecture Concepts and Domains Course?

The BCS Foundation Certificate in Architecture Concepts and Domains Training Course caters to professionals either engaged in or intrigued by IT Architecture. This Business Analysis Training can be beneficial for a wide range of professionals, including: 

• Aspiring Architects
• IT Professionals
• Business Analysts
• Enterprise Leaders
• Decision Makers
• IT Consultants
• Continuous Integration/Continuous Deployment (CI/CD) Engineers

Prerequisites of the BCS Foundation Certificate in Architecture Concepts and Domains Course

There are no specific prerequisites for attending this BCS Foundation Certificate in Architecture Concepts and Domains. However, some understanding of IT systems and basic business processes could be beneficial.

BCS Foundation Certificate in Architecture Concepts and Domains Course Overview

IT Architecture is the cornerstone of any successful business, encompassing the tools, solutions, and processes needed to realise an organisation's vision efficiently, compliantly, and cost-effectively. This Business Analysis Training delves into the essential concepts of architecture and explores the various domains in which architects operate. Proficiency in this course empowers individuals with the knowledge needed to drive rapid professional growth and gain  career opportunities in the field of architecture.

As businesses increasingly rely on digital technology to drive growth and innovation, the demand for skilled IT architects is soaring. The BCS Foundation Certificate in Architecture Concepts and Domains is designed for individuals who aspire to establish their career in IT architecture, IT management, systems engineering, and software development. By mastering the fundamentals of IT architecture, delegates can create, develop, and execute IT solutions that meet the evolving needs of their organisations.

In this 3-day Business Analysis certification, delegates will gain a thorough understanding of the gap analysis tools to identify differences between two situations or solutions, embodied by two architecture descriptions.  This Business Analysis Certification will be led by our highly professional trainers who have years of experience teaching such courses and will assist delegates in gaining skills and understanding of architecture.

Additionally, this Business Analysis Certification not only imparts knowledge about architecture concepts but also instills the critical skills needed to align an organisation's strategic objectives with its architectural solutions. Delegates will learn how to assess and balance business goals, technical requirements, and compliance regulations, ensuring that architectural decisions align with the overarching vision.

Course Objectives

• To gain the skills  to maintain suitable hardware and software solutions
• To understand  how data can be moved through the data lifecycle
• To know the role and responsibilities of an IT architect
• To learn about complying with data legislation and regulations
• To design and develop IT architectures that meet business goals and objectives
• To apply industry-standard architecture frameworks and methodologies

Upon completing this BCS Foundation Certificate in Architecture Concepts and Domains Training Course, delegates will not only possess a solid understanding of architecture principles but will also be equipped with practical skills to analyse, evaluate, and implement architectural solutions effectively.

What's included in this BCS Foundation Certificate in Architecture Concepts and Domains Course?

• BCS Foundation Certificate in Architecture Concepts and Domains Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Foundation Certificate in Architecture Concepts and Domains Certificate
• Digital Delegate Pack  

BCS Foundation Certificate in Architecture Concepts and Domains Exam Information

The BCS Foundation Certificate in Architecture Concepts and Domains exam evaluates a candidate's foundational understanding of architectural principles, methodologies, ensuring alignment with BCS standards for effective IT and business architectural practices. The format of the exam is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65% or 26/40 Marks 
• Duration: 1 Hour
• Open Book/Closed Book: Closed Book

Who Should Attend BCS Practitioner Certificate in Digital Product Management Training Course?

This training is designed for individuals who want to implement change within their organisation and advance their abilities in the realm of digital product management. It is well suited for:

• Digital Product Managers
• Product Owners
• Agile Product Managers
• Product Strategists
• UX/UI Product Managers
• Innovation Managers
• Product Marketing Managers

Prerequisites of BCS Practitioner Certificate in Digital Product Management Training Course

There are no formal prerequisites for attending this BCS Practitioner Certificate in Digital Product Management Training Course.

BCS Practitioner Certificate in Digital Product Management Course Overview

Digital product management involves overseeing the entire lifecycle of digital products, from conception and development to launch and ongoing optimisation. Digital product managers play a crucial role in aligning product development with organisational goals, market demands, and user needs. This course provides learners with key concepts such as product lifecycle management, user-centric design, market analysis, and agile methodologies. This BCS training allows organisations to meet the needs of a diverse audience keen on mastering the skills necessary for successful digital product management. Holding excellent knowledge of the technical aspects of digital product management enables individuals to gain higher designations in multinational corporations and claim desired earnings.

In this 4-day Business Analysis certification, delegates will gain knowledge of managing digital products using suitable methods. Delegates will learn how to apply effective methods to communicate with stakeholders at various levels. They will also learn about prototyping approaches to get precise estimates for how parts of the product will be built. This course will be led by our highly skilled and professional instructor, who has years of experience in teaching BCS certification courses in the most effective manner.

Course Objectives

• To understand the principles of digital product lifecycle management
• To apply design methodologies in product development processes
• To master agile methodologies for efficient product development practices
• To develop strategic skills for crafting successful digital product initiatives
• To foster effective communication within cross-functional teams
• To navigate challenges and adapt strategies in the evolving digital landscape

After completing the BCS Practitioner Certificate in Digital Product Management Training Course, delegates will be equipped with a comprehensive skill set to excel in the dynamic realm of digital product management. They will also be able to apply user-centric design principles, conduct thorough market analyses, and implement agile methodologies for efficient and adaptive product development.

What's Included this BCS Practitioner Certificate in Digital Product Management Training Course?

• World-Class Training Sessions from Experienced Instructors   
• BCS Practitioner Certificate in Digital Product Management Certificate
• Digital Delegate Pack

BCS Practitioner Certificate in Digital Product Management Exam Information

• Closed Book
• Duration: 90 minutes
• Format: Multiple Choice
• Number of questions: 40
• Pass Mark: 65%. (26/40)
• Supervised

Who Should Attend This BCS Practitioner Certificate in Being an IT Business Partner Training Course?

This BCS Practitioner Certificate in Being an IT Business Partner Training Course is ideal for professionals who are keen to enhance their ability to integrate IT strategies with broader business goals. It is particularly beneficial for:

• IT Managers
• Directors
• Business Analysts
• Project Managers
• Change Managers
• IT Consultants
• Operational Managers

Prerequisites for BCS Practitioner Certificate in Being an IT Business Partner Training Course:

There are no formal prerequisites to attend this BCS Practitioner Certificate in Being an IT Business Partner Training Course.

BCS Practitioner Certificate in Being an IT Business Partner Training Course Overview

An IT Business Partner bridges IT and business strategies, enhancing organisational efficiency and alignment. This role is essential for facilitating effective communication and collaboration between IT departments and business units, ensuring that technological developments directly support business objectives. Through this training, organisations will benefit from more effective change management, improved project deliverables, and enhanced operational agility. For delegates, this course equips them with the skills to advance to influential roles, effectively managing IT-driven business transformations and contributing to strategic decision-making processes.

In the 4-day BCS Practitioner Certificate in Being an IT Business Partner Training, delegates will gain comprehensive insights into integrating IT strategies with business goals. The course covers the essential roles and responsibilities of IT Business Partners, including effective change management, solution proposal development, and leadership skills for driving team and project success. Delegates will explore methodologies to assess risks, manage project deliverables, and implement changes that align with organisational culture and goals.

Course Objectives:

• To understand the role and impact of IT Business Partners
• To analyse change needs and propose effective solutions
• To develop skills for leading diverse and inclusive teams
• To evaluate risks, costs, and benefits of IT projects
• To manage deliverables and metrics for solution success
• To implement change while ensuring workplace culture alignment

Upon completing this training, delegates will be able to effectively act as a liaison between IT departments and business units, ensuring that IT initiatives align with and support broader business objectives. They will be skilled in managing change processes, from planning and proposing solutions to implementing and assessing their effectiveness.

What’s included in this BCS Practitioner Certificate in Being an IT Business Partner Training Course?

• BCS Practitioner Certificate in Being an IT Business Partner  Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Practitioner Certificate in Being an IT Business Partner Certificate.
• Digital Delegate Pack.

BCS Practitioner Certificate in Being an IT Business Partner Exam Information

The BCS Practitioner Certificate in Being an IT Business Partner exam evaluates a candidates ability to effectively bridge the gap between IT and business strategies. This assessment confirms the understanding of critical aspects such as IT and business alignment, change management, and leadership within IT projects, ensuring alignment with BCS standards for effective business partnerships. The format of the exam is as follows:

• Question Type: Multiple Choice, Multi Response, Ranking, and Fill in the blanks
• Total Questions: 40
• Total Marks: 40 Marks
• Pass Marks: 65%, or 26/40 Marks
• Duration: 60 Minutes
• Open Book/ Closed Book: Closed Book

Who Should Attend this BCS Professional Certificate in Stakeholder Engagement Training Course?

This BCS Professional Certificate in Stakeholder Engagement Training Course is ideal for professionals who are keen to enhance their ability to manage and engage effectively with stakeholders in a variety of settings. It is particularly beneficial for:

• Project Managers
• Communication Officers
• Change Managers
• Business Analysts
• HR Professionals
• Public Relations
• Senior Executives

Prerequisites for BCS Professional Certificate in Stakeholder Engagement Training Course

There are no formal prerequisites to attend this BCS Professional Certificate in Stakeholder Engagement Training Course.

BCS Professional Certificate in Stakeholder Engagement Training Course Overview

Stakeholder engagement is a crucial aspect of any successful project, ensuring that all parties involved are aligned, informed, and working towards a common goal. This course provides an in-depth understanding of stakeholder dynamics, equipping delegates with the skills necessary to effectively engage and manage stakeholders in various contexts, whether in project management, business analysis, or any organisational change initiatives.

Proficiency in Stakeholder Engagement is vital for professionals who aim to lead projects to success, minimise conflicts, and foster collaboration across teams. This skill is particularly essential for Project Managers, Business Analysts, Change Managers, and anyone involved in decision-making processes within their organisation. Mastery of stakeholder engagement can significantly enhance a professional's ability to drive projects forward, ensuring that all voices are heard and considered.

This intensive 2-day training equips delegates with practical tools and techniques to engage stakeholders effectively. Through interactive sessions, delegates will learn how to identify and analyse stakeholders, manage expectations, and communicate effectively with diverse groups. The course also covers strategies for overcoming challenges in stakeholder management, ensuring that delegates leave with actionable insights that can be immediately applied in their roles.

Course Objectives

• To identify and analyse different types of stakeholders effectively
• To apply appropriate communication strategies for diverse groups
• To plan and conduct facilitated workshops for stakeholder engagement
• To develop techniques for building and sustaining rapport
• To employ creative problem-solving and conflict management strategies
• To understand and navigate the complexities of negotiating with stakeholders

After completing this training, delegates will be well-equipped to engage stakeholders in a manner that ensures mutual understanding and cooperation. They will be proficient in using structured approaches to analyse and prioritise stakeholder needs and expectations.

What’s included in this BCS Professional Certificate in Stakeholder Engagement Training Course?

• BCS Professional Certificate in Stakeholder Engagement Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Professional Certificate in Stakeholder Engagement Certificate.
• Digital Delegate Pack.

BCS Professional Certificate in Stakeholder Engagement Exam Information

The BCS Professional Certificate in Stakeholder Engagement exam evaluates a candidate ability to effectively engage and manage stakeholders across a variety of business contexts. This assessment ensures a comprehensive understanding of stakeholder analysis, prioritisation techniques, communication processes, and engagement strategies, aligning with BCS standards for excellence in stakeholder management. The format of the exam is as follows:

• Question Type: Multiple-Choice
• Total Questions: 40
• Total Marks: 40 Marks
• Pass Marks: 65%, or 26/40 Marks
• Duration: 90 Minutes
• Open Book/ Closed Book: Closed Book

Who Should Attend BCS Professional Certificate in Business Architecture?

This BCS Professional Certificate in Business Architecture Course is designed for anyone who wants to understand the alignment of IT strategies with business objectives. There are are some of the professionals who can benefit from attending this course:

• Business Architects
• Enterprise Architects
• Strategy Consultants
• Change Management Directors
• IT Strategy Managers
• Operational Excellence Managers
• Project Management Office (PMO) Directors

Prerequisites of BCS Professional Certificate in Business Architecture

There are no formal prerequisites for attending this BCS Professional Certificate in Business Architecture Course.

BCS Professional Certificate in Business Architecture Training Course Overview

This BCS Professional Certificate in Business Architecture training provides delegates with a comprehensive understanding of business architecture and its critical role in organisational success. In today's fast-paced business environment, aligning organisational strategies with effective business architecture is essential for driving transformation and ensuring long-term sustainability. This course equips delegates with the knowledge to navigate and contribute to this dynamic field, positioning them at the forefront of business innovation.

Proficiency in Business Architecture is crucial for professionals involved in strategy development, process improvement, and organisational change. It is particularly valuable for Business Analysts, Architects, and Senior Managers who are responsible for ensuring that business processes and systems align with strategic objectives. Mastering this discipline empowers these professionals to create cohesive and adaptable business models that support their organisation's goals.

This intensive 3-day BCS Professional Certificate in Business Architecture Training course is designed to provide delegates with practical insights and tools that can be immediately applied in their professional roles. The course covers key concepts, frameworks, and methodologies, enabling delegates to understand the interplay between business architecture and strategy. Through interactive sessions and real-world case studies, delegates will gain the skills needed to drive business transformation and enhance organisational effectiveness.

Course Objectives

• To understand the scope and significance of business architecture
• To apply frameworks and tools in business architecture effectively
• To align business strategies with it and infrastructure architectures
• To develop comprehensive business capability and value models
• To analyse and optimise organisational and process efficiencies
• To Facilitate Strategic Planning and Change Management Initiatives

After attending this training course, delegates will be able to significantly enhance the alignment and integration of strategic business goals with IT and infrastructure developments within their organisations. They will be able to apply business architecture frameworks and tools to model and analyse business capabilities, manage and optimise value streams, and effectively structure organisational processes.

What’s included in this BCS Professional Certificate in Business Architecture Training Course?

• BCS Professional Certificate in Business Architecture Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Professional Certificate in Business Architecture Certificate.
• Digital Delegate Pack.

BCS Professional Certificate in Business Architecture Training Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individuals knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows:

• Question Type: Multiple Choice
• Total Questions: 40
• Total Marks: 40 Marks
• Pass Mark: 65%, or 26/40 Marks
• Duration: 90 minutes
• Open Book/Closed Book: Closed Book

Who should attend this BCS Practitioner Award in Leading with an IT Mindset Training Course?

This BCS Practitioner Award in Leading with an IT Mindset Training Course is ideal for individuals looking to merge their IT expertise with leadership and management skills. It is particularly beneficial for:

• IT Managers and Directors
• Project Managers
• Business Analysts
• IT Consultants
• Change Managers
• Systems Architects
• Senior IT Technicians

Prerequisites for BCS Practitioner Award in Leading with an IT Mindset Training Course

There are no formal prerequisites to attend this BCS Practitioner Award in Leading with an IT Mindset Training Course.

BCS Practitioner Award in Leading with an IT Mindset Training Course Overview

Leading with an IT Mindset is designed to merge leadership capabilities with strategic IT insights, crucial for steering businesses towards success in today's digital age. This training is pivotal for cultivating adaptive, forward-thinking leaders capable of navigating the complexities of modern technology landscapes. Additionally, for delegates, this course serves as a stepping stone for career progression, especially in roles that demand a fusion of IT expertise and leadership acumen.

In this 3-day BCS Practitioner Award in Leading with an IT Mindset course, delegates will explore the intersection of leadership and technology to harness the full potential of IT in driving business strategies. They will delve into various leadership styles, understand the nuances of team dynamics, and learn how to leverage technology for continuous improvement and productivity. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

• To understand and apply different leadership styles effectively
• To build and support resilient teams for innovative solutions
• To leverage technology for productivity and continuous improvement
• To foster ethical behaviours and sustainable practices organisation-wide
• To develop personal resilience and investment in self-growth

After completing this training, delegates will be equipped with the skills to lead effectively within an IT-focused environment. They will be able to apply appropriate leadership and delegation styles to maximise team performance and innovation. Additionally, delegates will have the tools to drive digital transformation initiatives and future technology integrations seamlessly within their organisations.

What’s included in this BCS Practitioner Award in Leading with an IT Mindset Training Course?

• BCS Practitioner Award in Leading with an IT Mindset Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Practitioner Award in Leading with an IT Mindset Certificate.
• Digital Delegate Pack.

BCS Practitioner Award in Leading with an IT Mindset Training Practice Exam Information

The BCS Practitioner Award in Leading with an IT Mindset Training exam rigorously tests a candidates ability to integrate IT strategies with leadership skills. This exam evaluates the understanding of effective leadership within the technology sector, focusing on enhancing team dynamics and innovation. The format of the exam is as follows:

• Question Type: Mixture of Multiple-Choice, Ordering, Complete the Blanks and Multiple-Response Questions
• Total Questions: 20 (10 one mark and 10 two mark questions)
• Total Marks: 30 Marks
• Pass Marks: 70%, or 21/30 Marks
• Duration: 45 Minutes
• Open Book/ Closed Book: Closed Book

Who Should Attend this BCS Practitioner Certificate in Information Assurance Architecture Training Course?

The BCS Practitioner Certificate in Information Assurance Architecture Training Course is designed for professionals looking to enhance their technical and strategic skills in information security. It is particularly suitable for:

• Chief Information Security Officers
• Information Security Managers
• IT Security Architects
• Network Security Engineers
• Security Compliance Analysts
• Information Assurance Consultants
• Security Systems Administrators

Prerequisites for BCS Practitioner Certificate in Information Assurance Architecture Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Information Assurance Architecture Training Course.

BCS Practitioner Certificate in Information Assurance Architecture Training Course Overview

Information Assurance Architecture is the strategic framework that integrates policies and technologies to protect and manage an organisation's data. Its importance lies in providing a comprehensive approach to safeguarding sensitive information against cybersecurity threats, ensuring business continuity, and maintaining legal compliance. Furthermore, the career benefits for delegates are significant, as this training opens doors to advanced roles in cybersecurity, risk management, and compliance, positioning them as key players in the information security field.

In this 5-day BCS Practitioner Certificate in Information Assurance Architecture Training, delegates will dive deep into the complex landscape of information security architecture, learning how to create robust security frameworks that are essential for protecting organisational data. This course covers a wide range of topics, from basic concepts of information assurance to advanced security design patterns and compliance frameworks. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

• To understand the roles and responsibilities of IA architects
• To apply security design principles in organisational scenarios
• To evaluate and mitigate risks using advanced security architectures
• To implement continuous improvement strategies for security maturity
• To conduct comprehensive threat modelling and penetration testing
• To integrate security practices across business processes and lifecycles

After attending this training, delegates will be equipped with the necessary skills to design and implement comprehensive security architectures that align with business objectives and regulatory requirements. They will be capable of identifying vulnerabilities, assessing risks, and applying appropriate mitigation strategies effectively.

What’s included in this BCS Practitioner Certificate in Information Assurance Architecture Training Course?

• BCS Practitioner Certificate in Information Assurance Architecture Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Practitioner Certificate in Information Assurance Architecture Certificate.
• Digital Delegate Pack.

BCS Practitioner Certificate in Information Assurance Architecture Exam Information

The BCS Practitioner Certificate in Information Assurance Architecture exam rigorously tests a candidate expertise and skills in designing and implementing secure architectures to safeguard information assets. The format of the exam is as follows:

• Question Type: Multiple-Choice
• Total Questions: 40
• Total Marks: 70 Marks
• Pass Marks: 65%, or 45/70 Marks
• Duration: 90 Minutes
• Open Book/ Closed Book: Closed Book

Who Should Attend this BCS Practitioner Certificate in Information Risk Management Training Course?

The BCS Practitioner Certificate in Information Risk Management Training Course is tailored for professionals involved in the safety and security of information systems. It is particularly suited for those looking to certify or enhance their capabilities in managing information risks. Ideal candidates include:

• Chief Information Security Officers
• Risk Management Analysts
• IT Security Consultants
• Data Protection Officers
• Security Operations Centres
• Compliance Auditors
• Network Security Engineers

Prerequisites for BCS Practitioner Certificate in Information Risk Management Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Information Risk Management Training Course.

BCS Practitioner Certificate in Information Risk Management Training Course Overview

Information Risk Management is a critical discipline focused on identifying, assessing, and mitigating risks associated with the management and security of information. Its importance cannot be overstated as it helps organisations protect their data assets, ensure compliance with regulations, and safeguard their reputation. For organisations, this training equips teams with the skills to develop robust risk management frameworks, enhancing overall security posture and operational resilience. Moreover, for individuals, completing this training opens up numerous career advancement opportunities, making them valuable assets in any data-sensitive industry.

In this 5-day BCS Practitioner Certificate in Information Risk Management Training, delegates will explore the extensive field of information risk management through a structured and comprehensive curriculum. This course delves into the fundamentals of information security, the principles of risk management, and practical approaches for establishing an effective information risk management program.

Course Objectives:

• To identify and classify information assets systematically
• To assess vulnerabilities and potential threats effectively
• To develop strategic risk mitigation responses
• To implement risk treatment plans and controls
• To monitor and review risk management processes
• To articulate risks and solutions in business terms

After attending this training, delegates will be equipped to actively contribute to their organisations' risk management efforts. They will possess the skills to identify critical information assets, assess and prioritise risks, and implement tailored risk mitigation strategies. Additionally, they will be able to monitor the effectiveness of risk treatments and refine risk management practices over time, ensuring ongoing protection and compliance.

What’s included in this BCS Practitioner Certificate in Information Risk Management Practice Training Course?

• BCS Practitioner Certificate in Information Risk Management Practice Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Practitioner Certificate in Information Risk Management Practice Certificate.
• Digital Delegate Pack.

BCS Practitioner Certificate in Information Risk Management Practice Exam Information

The BCS Practitioner Certificate in Information Risk Management Training exam assesses a participant comprehensive understanding of managing and mitigating information risks effectively. This certification validates the individual ability to apply information risk management principles, standards, and methodologies in alignment with best practices for safeguarding information assets. The format of the exam is as follows:

• Question Type: A scenario-based online exam that includes a range of question types including multiple choice, multiple response, and matching questions.
• Total Questions: 60
• Total Marks: 60 Marks
• Pass Marks: 65%, or 39/60 Marks
• Duration: 90 Minutes
• Open Book/ Closed Book: Closed Book

Who should attend BCS Practitioner Certificate in Freedom of Information Training Course?

The BCS Practitioner Certificate in Freedom of Information Training Course is designed for professionals who manage or respond to public information requests under the Freedom of Information Act. This course is particularly well-suited for:

• Information Managers
• Public Sector Officials
• Compliance Officers
• Data Protection Officers
• Legal Professionals
• Records Managers

Prerequisites for BCS Practitioner Certificate in Freedom of Information Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Freedom of Information Training Course.

BCS Practitioner Certificate in Freedom of Information Training Course Overview

Freedom of Information (FOI) embodies the principle that individuals have the right to access information held by public bodies to promote transparency and accountability in the functioning of government. The importance of this concept lies in its power to enhance democratic engagement and oversight, allowing citizens to be better informed about how their government operates. For organisations, this training offers significant benefits by ensuring compliance with legal standards and improving internal processes related to information management. Individuals benefit from acquiring a comprehensive understanding of FOI, including the practical aspects of managing requests and understanding the scope of legal frameworks. For delegates, this training can lead to career advancement opportunities in legal, administrative, and compliance roles within public and private sectors, equipping them with specialised skills in governance and information rights management.

In the BCS Practitioner Certificate in Freedom of Information Training, delegates will delve into the essentials of the Freedom of Information (FOI) Act, learning how to handle and process information requests within the framework of public authority and governance. This course is designed to build comprehensive skills in managing, disclosing, and protecting information as stipulated by law.

Course Objectives:

• To identify key legislations affecting public authorities under FOI
• To apply ethical principles in handling public information
• To manage records and use publication schemes effectively
• To interpret and apply exemptions from FOIA disclosure
• To understand the appeals and enforcement process
• To differentiate between environmental information and personal data

After attending this training, delegates will be able to proficiently handle requests for information under the Freedom of Information Act, ensuring compliance with associated regulations and ethical standards. They will gain skills necessary for implementing effective publication schemes, managing records, and navigating the complexities of disclosure and non-disclosure.

What’s included in this BCS Practitioner Certificate in Freedom of Information Training Course?

• BCS Practitioner Certificate in Freedom of Information Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Practitioner Certificate in Freedom of Information Certificate.
• Digital Delegate Pack.

BCS Practitioner Certificate in Freedom of Information Training Practice Exam Information

The BCS Practitioner Certificate in Freedom of Information exam rigorously assesses a candidate understanding and practical application of the Freedom of Information Act. It evaluates the participant’s ability to manage public information requests effectively, apply legal judgments, and implement FOI policies within an organisational context. The format of the exam is as follows:

• Question Type: Multiple-Choice, Multiple-Response, and Scenario-based
• Total Questions: 21
• Total Marks: 60 Marks
• Pass Marks: 65%, or 39/60 Marks
• Duration: 90 Minutes
• Open Book/ Closed Book: Closed Book