VeriSM Training | VeriSM Foundation Training in Phnom Penh

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VeriSM™ Foundation

Phnom Penh

Our VeriSM™ Foundation Training Course is Fully Accredited by EXIN.
Learn IT Service Management Methodology to Deliver Excellent IT Digital Services.
Certified Course Includes Official Exams, Materials & Certification. Rated Outstanding!

Dates & Prices

VeriSM™ Foundation Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

VeriSM™ Foundation Course Outline

This VeriSM™ Foundation training will explore the following modules:

Module 1: An Introduction to VeriSM™

What is VeriSM™?
Why is VeriSM™ Necessary?
How is VeriSM™ Beneficial?
VeriSM™ Framework
Who can VeriSM™ Benefit?
Training and Certification

Module 2: Service Management

What is Service Management?
Products and Services
Understanding Customer Demand
Service Provision
Delivering Value
Service Management in the Digital Era

Module 3: VeriSM™ Approach

Value-Driven
Evolving
Responsive
Integrated
VeriSM™ Methodology
VeriSM™ Across the Entire Organisation
VeriSM™ Model
Principles and Adopting VeriSM™
Kotter’s Organisational Change Model
Shadow Behaviour and Team Formation
Specifics around SIAM, DevOps, and Agile

Module 4: Management Mesh

What is the Management Mesh?
Resources
Environment
Materialising Technologies
Management Techniques

Module 5: Digital Transformation

What is Digital Transformation?
Impact of Digital Transformation on Organisations
Adapting to Digital Transformation

Module 6: Conclusion

To Conclude
Implementing VeriSM™ within your Organisation
VeriSM™ and Service Management

Who should attend this VeriSM™ Foundation Course?

This VeriSM™ Foundation Course is designed to give participants an introduction to the VeriSM™ model and its key concepts. Here is a list of professionals who can benefit from attending this course:

Service Management Professionals
Business Managers
Project Managers
Team Leaders
Digital Transformation Specialists
Change Managers

Prerequisites of the VeriSM™ Foundation Course

There are no formal prerequisites for attending this VeriSM™ Foundation Course, as it is an introductory level course.

VeriSM™ Foundation Course Overview

This two-day VeriSM™ Foundation certification will provide delegates with a comprehensive overview of VeriSM™ fundamentals. VeriSM™ is a Service Management approach focused on the delivery of value and achievement of business objectives.

During this VeriSM™ Foundation training course, delegates will explore various modules designed to supply them with an understanding of how their organisation could benefit from implementing VeriSM™. Firstly, a detailed introduction will be delivered to delegates so they gain knowledge of what VeriSM™ is and why it is prominent. As VeriSM™ is a Service Management methodology, the significance of Service Management will also be explored. The concept of providers, products, services, and service provision will be important areas of focus within this area.

Following this, the VeriSM™ approach itself will be examined. Specifically, delegates will become familiar with the role of all personnel deriving from all departments of an organisation when applying VeriSM™. Also the Management Mesh, which is a key factor of VeriSM™, will be dissected and analysed. Furthermore, the importance of Digital Transformation will be explored, in order to provide delegates with an understanding of the ever-growing technological environment and its impact.

This VeriSM™ Foundation certification will conclude with a summary of all areas covered, and will briefly touch on the implementation of VeriSM™ within a business.

Our VeriSM™ Foundation course is accredited by EXIN.

What’s included in this VeriSM™ Foundation Course?

VeriSM™ Foundation Examination
World-class training sessions from Experienced Instructors
VeriSM™ Foundation Certificate
Digital Delegate pack consisting of course notes and exercises

Official VeriSM™ Foundation Exam Information

The VeriSM™ Foundation Exam assesses participants' understanding of the VeriSM™ approach to service management. VeriSM™ is a service management framework that provides a flexible and integrated approach to delivering value through services. The format of the exam is as follows:

Question Type: Multiple Choice
Total Questions: 40
Pass Mark: 65%
Duration: 60 Minutes
Open Book/ Closed Book: Closed Book

The VeriSM™ Foundation exam is carried out through EXIN.

Our Phnom Penh venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Phnom Penh is the capital and the largest city in Cambodia. It is the nations centre of economic and industrial activities. There is an estimated population of 1.5 million people in Phnom Penh. The unemployment recently rose to 0.3 percent form 0.1 percent. The national average unemployment rate has been 1.2 for almost 20 years between 1994 and 2013. 0.1 was a record low for the country. There are a number of colleges and universities in the city as well as other higher education institutes. One of these is the Royal University of Phnom Penh Khmer, this is the largest and oldest higher education provider in all of Cambodia. It has around 10,000 students and 3 campuses. They have faculties in science, social science, humanities and foreign languages.

Ways to take VeriSM™ Foundation in Phnom Penh

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led VeriSM™ Foundation Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master VeriSM™ Foundation with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from VeriSM™ Foundation industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's VeriSM™ Foundation Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led VeriSM™ Foundation sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite VeriSM™ Foundation Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our VeriSM™ Foundation Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

VeriSM™ Foundation Schedule in Phnom Penh

Online Instructor-Led

Online Self-Paced

Onsite

Package deals for VeriSM™ Foundation

Our training experts have compiled a range of course packages on a variety of categories in VeriSM™ Foundation, to boost your career. The packages consist of the best possible qualifications with VeriSM™ Foundation, and allows you to purchase multiple courses at a discounted rate.

VeriSM Training | VeriSM Foundation Training in Phnom Penh FAQs

What is VeriSM™?

VeriSM™ is a service management approach that provides a holistic view of how to deliver value-driven services in the digital age. It integrates different management practices, frameworks, and methodologies, helping organisations create a flexible management model tailored to their specific needs.

What makes VeriSM™ different from all other frameworks, standards, and approaches?

VeriSM™ is unique because it combines traditional service management principles with modern digital practices. It is adaptable, integrating different frameworks like ITIL, Agile, and DevOps, and it emphasises the flexibility to apply the best practices suitable for an organisation’s size, goals, and digital transformation journey.

What are the prerequisites to take the VeriSM™ Foundation Training?

There are no specific prerequisites for taking this VeriSM™ Foundation Training. It is suitable for anyone interested in learning about modern service management and how to adapt to changing organisational and customer needs.

Who should attend this VeriSM™ Foundation Course?

This VeriSM™ Foundation Training is ideal for IT Professionals, Service Managers, Digital Transformation Managers, and anyone involved in service management or business operations. It’s also valuable for newcomers interested in understanding service management from a modern perspective.

Do you offer 24/7 support for the course?

Yes, 24/7 support is available to ensure that delegates receive assistance at any time during their learning journey. Whether you need technical support or have queries regarding course content, our dedicated support team is here to help you through email or phone.

What is included in the VeriSM™ Foundation Course?

The course includes comprehensive learning materials, real-life case studies, and interactive content designed to provide a deep understanding of VeriSM™ principles, the management mesh, and how to implement service management practices in various contexts.

What is the duration of this course?

The duration of the VeriSM™ Foundation Course spans across 2 days, with self-paced options available for flexible learning.

How long until I receive the course confirmation details?

Course confirmation details are sent within 24 to 48 hours after registration. Delegates receive all necessary information to access the course, including login details for online training platforms.

Is there any training beyond the VeriSM™ Foundation Level?

Yes, after completing the VeriSM™ Foundation level, you can progress to advanced levels such as VeriSM™ Plus and VeriSM™ Professional, which offer deeper insights into managing service and digital transformation.

Is the VeriSM™ Foundation Course on the platform immediately activated after the purchase?

Once the payment is confirmed, immediate access is provided to the online course materials, allowing delegates to start at their convenience.

Do you provide certification after completing the VeriSM™ Foundation Training?

Yes, upon successfully completing the VeriSM™ Foundation Training and passing the exam, delegates receive a globally recognised certification, validating their understanding of VeriSM™ concepts.

How can VeriSM™ Foundation Certification help advance my career?

The VeriSM™ Certification demonstrates proficiency in modern service management practices, making professionals more competitive in the job market. It helps with career advancement in roles related to service management, IT operations, and digital transformation.

What are the career options available after completing the VeriSM™ Foundation Certification?

Career options include service management roles such as IT Service Manager, Digital Transformation Consultant, Service Delivery Manager, and IT Operations Manager. The certification enhances prospects in both IT and business operations sectors.

Who should I contact if I am unable to access my training online?

If you experience issues accessing the training, you should reach out to The Knowledge Academy's support team. They will help troubleshoot technical issues and provide alternative access to the course materials.

Why choose The Knowledge Academy in Phnom Penh over others?

The Knowledge Academy in Phnom Penh offers globally recognised courses, expert trainers, flexible learning formats (online, in-person, and self-paced), and 24/7 support. This VeriSM™ Foundation Course provides a comprehensive learning experience, preparing you for practical application in your career.

What is the cost/training fees for VeriSM™ Foundation in Phnom Penh?

The training fees for VeriSM™ Foundationin Phnom Penh starts from $2495

Which is the best training institute/provider of VeriSM™ Foundation in Phnom Penh?

The Knowledge Academy is the Leading global training provider for VeriSM™ Foundation.

What are the best VeriSM™ courses in Phnom Penh?

Please see our VeriSM™ courses available in Phnom Penh

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Best price in the industry

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water