ILM Level 3 Award in Leadership and Management Overview

Course syllabus

Who it’s for

What’s included

Assessment

FAQs

ILM Level 3 Award in Leadership and Management Course Outline

Total Credit Value: 4

Total Guided Learning Hours: 17

Unit 8600-312: Understanding Conflict Management in the Workplace

Credit Value: 1

Guided Learning Hours: 4

Module 1: Conflict Management in the Workplace

  • Causes of Conflict at Work
  • Stages in the Development of Conflict
  • Effects of Conflict on Team Performance
  • Managing Workplace Conflict
  • Resolve Conflict in the Workplace
  • Techniques to Minimise the Adverse Effect of Conflict
  • Ways to Create Harmony at Work

Unit 8600-313: Understanding Stress Management in the Workplace

Credit Value: 1

Guided Learning Hours: 7

Module 2: How to Manage Stress in the Workplace?

  • Causes and Impact of Stress in the Organisation
  • Sign and Symptoms of Stress
  • Stress Management Technique

Module 3: How to Support Individuals in the Team and Minimise Stress in Others?

  • Role as a Manager in Relation to Work Related Stress
  • Principles of Counselling
  • How Workplace Counselling Helps Employees and Employers?

Unit 8600-318: Understanding Quality Management in the Workplace

Credit Value: 2

Guided Learning Hours: 6

Module 4: Importance of Quality Management Within the Workplace

  • Why is Quality Important for a Business?
  • What Is an Internal Customer and External Customer?
  • Comparing Internal and External Customers
  • Total Quality Management
  • Difference Between Design Quality Standards and Process Quality Standards
  • Cost of Quality

Module 5: How Quality is Delivered Within the Workplace?

  • Introduction to Quality System
  • Total Quality System in Workplace
  • Quality Management Standards
  • Tools Used to Monitor Quality for Better Business
  • Quality Record Management
  • Improve Work Performance and Quality
  • Quality Standards
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Who should attend this ILM Level 3 Award in Leadership and Management Course?

This course is ideal for individuals seeking to build core leadership skills, manage teams effectively, and take on supervisory or first-line management responsibilities.

You should attend this ILM Level 3 Award in Leadership and Management Course if you are:

  • Team Leader: Strengthening practical leadership and people management skills
  • Supervisor: Gaining confidence in motivating and guiding team performance
  • Aspiring Manager: Preparing for your first leadership role with a recognised qualification
  • Project Coordinator: Learning to manage tasks, time, and team expectations effectively
  • HR Assistant: Understanding management principles to support organisational development
  • Career Changer: Transitioning into leadership roles with essential skills and certification

Prerequisites of the ILM Level 3 Award in Leadership and Management Course

This course requires a foundational understanding of leadership concepts and management practices to ensure effective learning.

ILM Level 3 Award in Leadership and Management Course Overview

The ILM Level 3 Award in Leadership and Management Course by The Knowledge Academy helps aspiring and new managers develop the essential skills to lead teams, manage performance, and drive operational success.

This recognised qualification is designed to build practical leadership capabilities. You will learn how to motivate and support staff, communicate effectively, set clear objectives, manage change, and handle workplace challenges with confidence. The course also focuses on improving your decision-making, time management, and delegation skills in a leadership context.

This ILM Level 3 Training is ideal for Team Leaders, Supervisors, First-line Managers, or individuals looking to step into a management role. It provides a strong foundation in modern leadership practices and enhances your ability to lead effectively in diverse organisational settings.

ILM Level 3 Award in Leadership and Management Course Objectives

  • To develop a clear understanding of leadership roles and responsibilities
  • To manage team dynamics and improve employee performance
  • To apply key communication and motivation strategies in the workplace
  • To build confidence in leading teams and delivering results

Delivered over a flexible schedule, this accredited ILM course offers structured learning with expert guidance and assessments. Upon completion, you will gain a widely respected qualification that supports career advancement in leadership and management.

Lead with purpose and confidence through The Knowledge Academy. We provide the knowledge, support, and recognised certification to help you become an effective leader.

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What’s included in this ILM Level 3 Award in Leadership and Management Course?

  • ILM Level 3 Award in Leadership and Management Assessment
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 3 Award in Leadership and Management Certificate
  • Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.
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ILM Level 3 Award in Leadership and Management Assessment Information

  • You'll complete one assessment for each unit you study, consisting of short questions and written tasks. 
  • You'll submit these online and they'll be marked by your ILM tutor.
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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 3 Award in Leadership and Management Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

classes

Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master ILM Level 3 Award in Leadership and Management with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ILM Level 3 Award in Leadership and Management industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 3 Award in Leadership and Management Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 3 Award in Leadership and Management sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

classes

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

money

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ILM Level 3 Award in Leadership and Management Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our ILM Level 3 Award in Leadership and Management Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for ILM Level 3 Award in Leadership and Management

Our training experts have compiled a range of course packages on a variety of categories in ILM Level 3 Award in Leadership and Management, to boost your career. The packages consist of the best possible qualifications with ILM Level 3 Award in Leadership and Management, and allows you to purchase multiple courses at a discounted rate.

ILM Level 3 Award in Leadership and Management FAQs

What is the ILM Level 3 Award in Leadership and Management?

This qualification is designed for aspiring or new managers. It focuses on core leadership skills, including team motivation, problem-solving, and decision-making, helping individuals transition confidently into supervisory or first-line management roles.

Are there any prerequisites to attending this training?

There are no formal prerequisites to attend the course. However, this course requires a foundational understanding of leadership concepts and management practices to ensure effective learning.

What is the duration of this ILM Level 3 Award in Leadership and Management Course?

This course takes 1-Day to complete during which delegates participate in intensive learning sessions that cover various course topics.

How can I access this course content?

You can access the course content through the 'MyTKA Training Portal', your central hub for all training resources. You will retain access to the course materials even after completing your training, allowing for continuous reference and learning.

What are the benefits of taking this training course?

It enhances leadership confidence, sharpens communication and planning skills, and equips you to manage teams more effectively. The training also improves your ability to handle workplace challenges and contributes positively to business outcomes.

Do you offer 24/7 support for this ILM Level 3 Award in Leadership and Management Course?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What does this ILM Level 3 Award in Leadership and Management Certification aim to achieve?

This ILM Level 3 Award in Leadership and Management Certification aims to develop capable, confident leaders by strengthening practical management skills. The course prepares learners to lead teams, manage performance, and drive results in line with organisational goals.

What is the significance of holding this ILM Level 3 Award in Leadership and Management Certification?

Holding this certification demonstrates your commitment to leadership development and your capability to lead teams effectively. It is respected by employers and supports your credibility as a competent, qualified manager.

Will I receive a certification upon completion of this course?

Yes, after completing this course, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the subject matter.

What are the career opportunities after completing this ILM Level 3 Award in Leadership and Management Training?

You can progress into roles such as Team Leader, Supervisor, Operations Manager or Department Head. The certification also supports long-term career advancement into senior management with further training and experience.

How does this ILM Level 3 Award in Leadership and Management Training stay current with industry trends?

The training is regularly updated to reflect modern leadership practices, remote management, inclusive leadership, and workplace wellbeing. It aligns with evolving business needs and real-world leadership challenges.

Will this course help me understand strategies for scaling a business?

Yes, the course explores how effective leadership contributes to organisational growth. You’ll gain insights into team development, performance management and strategic planning that support business scalability.

How will this ILM Level 3 Award in Leadership and Management Training Course enhance my ability to innovate within my organisation?

It empowers you to lead with confidence, encourage fresh thinking, and manage change effectively. You’ll learn to inspire innovation within your team and implement improvements that support continuous development and business transformation.

Why choose The Knowledge Academy in Cuba over others?

The Knowledge Academy in Cuba stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for ILM Level 3 Award in Leadership and Management in Cuba?

The training fees for ILM Level 3 Award in Leadership and Managementin Cuba starts from $3995

Which is the best training institute/provider of ILM Level 3 Award in Leadership and Management in Cuba?

The Knowledge Academy is the Leading global training provider for ILM Level 3 Award in Leadership and Management.

What are the best ILM Level 3 courses in Cuba?

Please see our ILM Level 3 courses available in Cuba

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