Course syllabus
Who it’s for
What’s included
Exams
FAQs
This ITIL 4 Strategist Direct Plan and Improve Course is an advanced-level ITIL® Certification ideal for anyone who wants to learn how to use ITIL® 4 principles for strategic direction, planning, and advancement of IT services. This ITIL Certification Course is especially beneficial for professionals in the following roles:
To pursue the ITIL 4 Strategist Direct Plan and Improve Course, candidates must understand ITIL® 4 concepts and have passed the ITIL® 4 Foundation Certification Exam.
The ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) Training Course focuses on equipping professionals with essential skills in strategic planning, governance, and continual improvement. It’s designed to help organisations achieve their business goals by aligning IT strategies with broader objectives and enhancing service quality.
Proficiency in ITIL® 4 DPI is crucial for IT Managers, Business Leaders, Change Managers, and professionals involved in organisational planning and improvement. Mastering these skills helps drive efficiency, governance, and strategic alignment, making it essential for those aspiring to advance their ITIL® expertise.
This 2-day ITIL Certification Course by The Knowledge Academy covers a wide range of topics, including strategic planning principles, performance management, risk management, and continual improvement practices. Delegates will learn how to assess current capabilities, identify improvement opportunities, develop strategic plans, and drive organisational change
Upon completion of the ITIL Certification, delegates will be equipped with the knowledge, skills, and certification necessary to strategically direct, plan, and improve IT services in alignment with organisational objectives. They will be better prepared to drive organisational change, optimise resources, and continuously improve service delivery to meet evolving business needs and customer expectations.
The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Exam assesses participants' understanding of the ITIL® 4 principles and practices related to strategic planning, governance, and continual improvement.
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Strategist: Direct, Plan and Improve Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Master ITIL® 4 Strategist: Direct, Plan and Improve Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.
Structured Yet Flexible Learning
Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.
Engaging & Interactive Training
Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 4 Strategist: Direct, Plan and Improve Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.
Expert-Led Course
Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.
Global Training Accessibility
Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.
Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Strategist: Direct, Plan and Improve Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Strategist: Direct, Plan and Improve Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 4 Strategist: Direct, Plan and Improve Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our ITIL® 4 Strategist: Direct, Plan and Improve Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get
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Our training experts have compiled a range of course packages on a variety of categories in ITIL® 4 Strategist: Direct, Plan and Improve Training, to boost your career. The packages consist of the best possible qualifications with ITIL® 4 Strategist: Direct, Plan and Improve Training, and allows you to purchase multiple courses at a discounted rate.
Total Without Package: £10275
Package Price: £6195 (Save £4080)
Total Without Package: £3990
Package Price: £2395 (Save £1595)
ITIL® 4 is a globally recognised framework for IT service management. It provides comprehensive guidance to align IT services with business needs, promoting efficiency, continual improvement, value delivery, and customer satisfaction in modern digital environments.
ITIL® 4 Strategist DPI focuses on building a strong, adaptable strategy. It teaches governance, planning, leadership, and continual improvement practices that help individuals guide teams and organisations in effectively managing services and delivering sustainable success.
This course is ideal for IT Managers, Team Leaders, Consultants, and professionals involved in strategic planning, governance, or continual improvement. It supports those aiming to drive change and align services with business goals.
To pursue the ITIL® 4 Strategist: Direct, Plan, and Improve Training (DPI) Certification, candidates must understand ITIL® 4 concepts and have passed the ITIL® 4 Foundation Certification Exam.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
This course takes 2-Days to complete during which delegates participate in intensive learning sessions that cover various course topics.
You should receive the confirmation details for the course within 24hours after registration. If you haven't received it by then, please contact our support team for assistance.
Yes, the ITIL® 4 Strategist: Direct, Plan and Improve Training includes the official certification exam. Successful completion of the course and exam earns delegates a globally recognised qualification, validating their strategic planning and continual improvement capabilities.
You’ll gain skills in governance, continual improvement, strategic planning, value stream mapping, organisational change management, and aligning IT with business strategy. These skills support leadership and innovation in IT service environments.
This certification can lead to roles like IT Strategy Manager, Service Delivery Manager, Process Consultant, or Digital Transformation Lead. It enhances credibility for senior IT positions and boosts advancement within strategic and operational IT functions.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in the United Kingdom stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for ITIL® 4 Strategist: Direct, Plan and Improve Trainingin the United Kingdom starts from £1995
The Knowledge Academy is the Leading global training provider for ITIL® 4 Strategist: Direct, Plan and Improve Training.
Please see our ITIL® Certification Training courses available in the United Kingdom
Frehiwot Mulugeta
Nice
Sana Shyam
I wanted to take a moment to sincerely thank Mr sateesh for the outstanding ITIL training. His deep knowledge and expertise in the subject were truly exemplary, making complex concepts easy to understand and apply. I truly appreciate the way you delivered the sessions, his patience in addressing my queries, and the valuable insights he shared.
Rajeev Variyar
Trainer was good. Time wasn't
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Recognised by leading certification bodies, we deliver training you can trust.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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